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plug it into your computer and through itunes on
your original computer you will be able to reset
it. If it is not the original computer that you are using you will
be able to reset it but will probably lose the information on it.
There is only one way to remove a lock key besides actually knowing the password. You have to restore your ipod. This can be done by hooking the unit up to itunes, and clicking on the restore button. This will make you lose all the data on your ipod, but your ipod will unlock. If all of your data is on itunes, you dont have to worry all of your data will just load back on your ipod. If you have any further questoins feel free to contact www.wiredextreme.com.
If you just plug your iPod into the computer, it should work fine. I forgot my password once, and I plugged it in, and it worked and didn't take off the songs. As long as you plug it into the computer you put songs onto the iPod from, it shouldn't be a problem.
Hook the iPod up to the computer you set it up on and open iTunes. When you disconnect it it should be unlocked. If you are not using the original computer that you set it up with, you may need to do a restore within iTunes.
If you forgot the security code you will have to open up ITunes and hook up your Ipod to your computer. In the Ipod settings under Itunes select restore your Ipod to factory settings. This will erase the code feature. You will have to reload your songs and activate a new key code on your Ipod if needed,