Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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MotoKrzr phone wont turn on!

I shut my fire red krzr off for school and then when i went to turn it on it wouldnt do anything at all. i tried charging it but it didnt help and after2 hours after i found out it wouldnt turn on its still not turing on or doing anything. i got it in july, and download like 2 songs and 2 ringtones, i dont talk more than an hour a day on it. any ideas? also what is the tech support number?

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Re: MotoKrzr phone wont turn on!

Try plugging your phone into the charger and leaving the battery out. If it works, you simply need a new battery. Verizon customer support is 611 from your cell phone or (888) 294-6804.

Posted on Nov 30, 2007

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Krzr k1 the screen went white and it shut down.( continuesly )

There is a problem with motorola phones .Data cable between screen and main board use to brake by the flip top screens hindge.Hopefully it is not your problem,if it is then only in service they can fix it by replacing this cable.If it is a software problem then you can try to solve it by yourself.It may work if the software is faulty on the phone.Just follow the link below.

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does the screen turn white or does it not turn on at all?If it turns white you can try a few things like take the battery out let it sit for 5 minutes then put it back and try it out,or you can open the top housing and find the flex cable connection unplug it plug it back in and try it,If the screen isnt comming on at all you need to check that the flex cable is connected if it is your lcd is defective and will need a new one,or your flex cable is bad,I dont know how you would know what one it was without having another phone to test them in but those are the only options for that scenario,well good luck

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Looks like the batteries are DOA (dead on arrival). Happens sometimes. Since you said you just bought this yesterday, take it back to the shop.I'm sure they will be able to replace it for you.
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