Question about Whirlpool ED2FHEXN Side by Side Refrigerator

3 Answers

Ice maker not getting water

I have a whirlpool side by side with water and ice dispenser in the door. I get water through the door but the ice machine is not producing any ice. I do not think the water line is fozen as I could get a straw up the dispenser without obstruction. What is my next step? Thank you.

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  • 2057 Dec 09, 2007

    I also have a side-by-side... water comes out just fine, but the ice maker isn't making any ice. Had a similar problem a year ago, where the water supply tube, inside the freezer, froze up, therefore no water would flow into the ice tray. Doens't seem to be the same problem this time. Any thoughts?

  • Anonymous Mar 22, 2008

    Ice maker is not working. No water getting to the ice maker. Have replaced the ice maker, and solenoid valves. What's next? It's not plugged or frozen. Also replaced filter. Water gets to door for dispensor Is there a reset for the ice maker????

  • jnbk8424 Sep 30, 2008

    We replaced the water filter a month ago. the water to the door works, the ice machine runs, but doesn't produce any ice. we are confused?!

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3 Answers

Check to insure that the water line going to the ice maker is fot frozen. If it is use a hair dyer in the cool mode to melt the ice in the line.

Posted on Feb 13, 2008

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It could be the water valve at rear.check water supply to valve,
if that's ok,you could change valve at rear

Posted on Dec 04, 2007

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Thanks... well, had Sears come out and look @ it. As it turns out, this time, for me, it was the actual ice maker itself- not the water line. As the repair man said, "It's not 'if' the ice make will break... it's just when." Aparently, these things are just going to fail. The repair man said he has a two-year old refrigerator and the ice machine failed. He said the only way to avoid this is 1) get the extended warranty; 2) don't buy a refrigerator with an ice maker/dispenser. Aparently, the parts just wear out. Well, I ended up getting a whole new refrigerator. Since my last posting, the refrigerator door hinge on the top failed, also. The plastic, that these rocket-scientist used, when desiging the Whirlpool Gold side-by-sides (with the curved top doors and fronts) is a weak spot... other than that, it's a good machine. A new refrigerator door: $1,060. I payed $1,064 for the unit 4 years ago. Now, I've got a KitchenAid with flat (metal) surfaces around the hindges... and I got the warranty for when the ice maker goes out!!! Time will tell.....

Posted on Feb 13, 2008

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Posted on Jan 02, 2017

  • 126 Answers

SOURCE: Ice maker not getting water

check your water valve you have 2 located at lower back of refrig.

Posted on Dec 11, 2007

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