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Camera not recognized

I have a SonyDCR-HC21 Camcorder. Windows Vista Ultimate Operating system. I have attached a Pinnacle Studio movie Box. Play the Video and the computer won't see my camera.

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  • Anonymous Jan 05, 2008

    same problem with the DCR-HC20.. Sony website says driver is included in Vista..



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  • 48 Answers

Chances are, it's a driver issue. It isn't uncommon for a new OS to "break connectivity" with a camcorder. It usually takes a few months for new drivers to be written. So I'd check with Sony for Vista drivers.

Digital Camcorder HQ

Posted on Dec 01, 2007


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Hook up camera let windows say find new hardware. FOllow the prompts. Acording to Sony Xp has the driver already unless it is a 64 bit. See Below:
  • The drivers needed to connect most Sony® cameras and camcorders to a computer are already included in the Windows Vista and Windows XP operating systems. With these drivers, you should be able to connect and transfer files to a computer.
    Note: If the your camera or camcorder is not recognized by the computer when connected, you may need an updated driver.
  • Detailed Windows Vista compatibility information is available for Sony Cameras and Camcorders.
  • The Windows Vista Starter edition and Windows XP 64-bit operating systems are not supported.

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