Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

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Cruzer Scan disc won't access information

Help. I transferred many documents to my 2 gig micro cruzer scan disc and suddenly yesterday it no longer is recognized on any computer (I've tried it on 5 different computers. I desperately need to retrieve some of these files...anything I can do to get this working again?

Stranded on the Beach

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  • Anonymous Dec 01, 2007

    WorkedOK until I used it on a Vista machine. Now it will only work on the Vista Machine but not on the XP Pro.. I got it to transfer picture files between the two and to take to store for printng ,, What a bummer

    Will try to return . No other steps taken

  • marctr Dec 03, 2007

    whenever i plug in my sandisk on my pc it detects but when i try 2 access it i get an error saying please insert disk into drive. help me please.

  • conhusk Dec 06, 2007

    I am having the same problem. I contacted ScanDisk's so called customer support they suggested I use a recovery software, but that did not work either.

  • Capn R Dec 06, 2007

    This is the second san disk u3 micro I have had and both have the same problem. It is initially recognized but then an "error occurred..." message comes up and shuts down the device.

  • youtzer3 Dec 17, 2007

    I am having trouble with 2Cruzer micro usb storage devices both can be open on other computers the computer I am using does not detect the 2 devices, usb ports operate printer hardrive ect. what may be the cause ( these have work fine before) recently had a automatic microsoft update. where does the problem lie?



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Maybe one of you have deleted the partition on the flash disk... this is only likely though if you re-installed operating system or were chaging partitions..

if so here's a solution

you have deleted the partition by the sound of it, I accidetly done it once.. try this

click start, right click on my computer and go to manage.. then double click on storageCruzer Scan disc won't access information - 1.gif, disk management2.gif local.. and it should show up here, once you create a new partition on it, format it and your all set..

Hope this helps!

Posted on Dec 16, 2007


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How do you use a sandisk cruzer micro usb 2.0 flash drive

insert your 2 gb cruzer into a usb port click start all programs accessories open windows explorer my computer you should see your drive click to open it from there you select the files right click on the file/s right click copy navigate back to the drive right click select paste or hold the mouse cursor the file/s drag them to scan disc then drop them

or if you are downloading from the internet once the program/files starts to download an option will open and ask where you want to save it or run it also browse click on the browse to save it to your 2 gb cruzer

hope this helps

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u can recover the data with help of recovery software and scan disk gives this kind of service free.

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2gb micro cruzer causing the pc to restart

Do you have another USB device which you can use to check if it will come up with the same problem? There are 3 things which could cause it to freeze and restart. It could be a problem with the software device driver needed to detect the USB micro cruzer, the USB port itself or it's the USB micro cruzer. One good thing worth to try is plugging your USB micro cruzer on another computer to check if the problem will also occur there. If it does, then it's isolated to the USB device. If there's no other computer available, 1) Try to run an anti-virus and anti-spyware scan on your computer, 2) start up your computer on safe mode and try to check if it'll occur there as well. 3) If it doesn't occur under safe mode and your able to access your USB device, try to run an anti-virus and anti-spyware scan on your USB device to check for problems there. 4) If all else fails, then it could be a problem with the USB device. hope this helps.

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1 Answer


Should abe to bring it up with windows explorer and look at the description of the file and it should say ms access document ior similar if the access program is loaded and you're using xp First always scan it with your virus detector software by right clicking and looking for "Scan with w...'hatever your virus detector software is.

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Is the account that your tying to access the drive with an Administrator account? If not, Log in as Administrator and try to access the new drive. If you ARE using Administrator privileges on the vista machine, the problem lies in the U3 smart driver. Try downloading and installing the drivers for the XP SP2 os on scan disks website, If vista rejects the install package off of the scan disk website, let me know and i'll extract the drivers and build an install for them for you.

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if u have a virus download ))))>>>> It will scan and mabye it will fix ya problem
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you can use it to store files, downloads, music, pictures etc. or to transfer files from your computer to a new one. if your computer doestn print you can connect the usb to a compueter that does and print documents from there. all you have to do is have a working usb port and you can begin.

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