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Sansa View not appearing in My Computer




By Taraleia on Nov 30, 2007

" "
I just got a Sansa View. I plugged it into my USB port but my computer does nothing. Doesn't even say a new device has been connected, and I can't see the player in My Computer. I've tried searching for new hardware and have formatted the player.

Solution #1

posted on Dec 01, 2007
Somewhat Helpful)

Thomas Hurt

Rank: Master 
Rating: 78%, 29 votes
In that case, I'd suggest you to check whether do you have latest version of USB 2.0 installed in your computer or not. Also you can try by connecting the device in different USB port.If still the same, please go ahead and update the latest MTP drivers.

Steps needs to be followed up to update MTP drivers :

1. With the Sansa connected to your computer, open the Safely Remove Hardware icon in the system tray.
2. Select the USB Mass Storage Device.
3. Click the Properties button.
4. Go to the Drivers tab.
5. Click the Update Driver button.
6. Select Yes at this time only, then click Next.
7. Select Install the Software Automatically, then click Next.
8. This should update the MTP Device driver. You may be prompted to restart the computer.

Comments:

Dec 31, 2007

- Hi


I've got another update about the device is not getting detected.Try connecting the device to the computer and check whether its getting detected in Windows Media Player. If its not getting detected in WMP, then try updating the MTP drivers as given above. If still the same then you have to run the firmware updater for the device. You can get the patch from www.sandisk.com
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