Brother HL2700CN laser printer not printing true colors.
For the last three weeks when printing my church bulletin, the colors along one edge are not correct. Black comes out as black, but all other colors are coming out yellow and orange instead of the colors they should be. The bulletins are printed on legal-size paper and landscape, so the problem is along the right edge of the paper. The rest of the bulletin prints correctly.
I ran diagnostics, but it showed that everything was okay. The printer was donated to the church, so we have very little documentation and don't know how old it is. Help!
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Greyscale is color not black only.
You can print in black and it will look grayscale only darker, printers are a pain to work with after a year has gone by, I can expect almost a half hour to print something with my $400 epson because one of the colors is out even though I never printed in the last year a colored page. I take the color cartirges out and they are empty, but I only print a page 2-3 times a year. I use the scanner all the time. Brother and epson have their print heads in the printer not the cartridge so make sure your inks are always have something in it or it will be miricle for the printer to last more than a year. Check colors every other week. One Epson printer only lasted 3 months because I never used it(print head dried up). Never use the set up with tubes running outside printer to small tanks of ink if you only use it occationally.
Run the PQ troubleshooting diagnostic. See if the black is printing. If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.
when the color cartridge has to make black, it uses all three colors. printing blue indicates that the color cart. is getting low on red and yellow. get a new black cart. and a new color, 'cause it' s coming due.
Unless you are printing a lot in that color, my Epson Stylus photo color R300 uses black at about twice the rate as the color ones. Most packages or ink, I find, also come with two black and one of every color. All my color ones seem to emply at approximately the same time as the others.
Had the same problem for weeks. Had to go thru all three levels of print head cleaning in the HP Toolbox menu to get black to work again. The head cleaning option on the printer itself was insufficient. Unless you've already gone thru all three cleaning levels this may be worth a try.
I walked thru the steps via the HP website FAQs for the 6180. Basically: Open the HP Solution Center, select Settings->Print Settings->Printer Toolbox, then click Clean the Printheads. After the first cleaning you'll be asked if the test page printed OK (mine didn't), click the Intermediate Cleaning box. You'll be asked again if the test page printed OK (mine did, but an independent MSWord print test was still streaky), click the clean again (sorry, don't remember what this one was called) for the third and deepest clean.
This last one worked for me, now it's back to normal printing. From what the HP website says I'm guessing that my black print head was dried up. That's a reasonable explanation for my situation, we had let the black sit dormant for a couple of weeks after the black cartridge ran out before we tried to install a replacement.
Hope this helps, sure was frustrating for me. Good luck.
How long ago did color print correctly? If it is more than two weeks your cartridge has dried out and must be replaced. A test page including all colors and black is included in lexmark and dell printer programs. It should be run every week minimum and daily in hot, dry environments.
1 of 3 things I can think of off top of my head.
Since they are straight, I would suspect the transfer unit.
If it were just one color it would be that imaging unit.
Unlikely the fuser.
It doesn't sound line an issue called bar coding ,where the machine prints random lines. That would be a software issue.
Take the transfer unit out and inspect it for the marks.
I am assuming the streaks are on all colors correct?
If it isn't on the transfer belt, and on all colors check the fuser and see if its latched.