Question about Canon I990 InkJet Photo Printer

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Epson CX 9400 fax ink cartridges.

I got a CX9400Fax as a replacement to a CX6600 that "reached the end of its useful life". It was only 1 1/2 old and the authorized repair place wanted $100.00 to change the waste ink pads. The CX 9400 takes 4 of the epson #69 cartridge. I bought some of the generic ones and the printer will not accept them. Is there any way to override this monopolistic system so I can use the less expensive ink cartridge? If epson's price were a little more reasonable I would use them but they are so overpriced.

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  • rakulack Dec 01, 2007

    Yes the size and everything seem fine. When I put in the replacement, it says it can't recognize ink cartridge. I put an epson cartridge back in and it will charge that and then will work. If I take out the epson, even though it is not empty and replace it with the generic one. It again says it can not recognize it and goes back to the replace ink cartridge. I have used these generic for years in the 3200 and the 6600 and they worked fine other than having to click a screen that said the cartridge is different every time before you could print. The epson cartridge number is the 69 series or TO691, TO692, TO693, TO694. I had ordered the replacement for these but I see now that the the CX9400 is not listed as one of the units that the generic will fit even though it is the replacement for this number. Is there something in this printer that is engineered so it will not accept anything beside an epson or is there a special type of replacement that must be used?

  • rakulack Dec 01, 2007

    Thanks for the quick reply, I did some more searching and found an ink cartridge that lists the CX9400Fax at I emailed them asking them if the Epson CX9400 will definitly
    operate with this replacement. They are priced at 5.99 each. or about 43.00 for a 10 cartridge assortment. I assume I will probably get another window asking me to ok the use of non-epson cartridge. You mentioned that you were concerned about he ink quality. Is there really than much difference and if so, what is the best source for the generic with good quality inks.
    Thanks, Roger



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Hi i dont think the problem will be with the replacement pads as they wouldnt make them if they did not work your unit shouldnt be able to tell their not originals anyway.
The only reason people tend to buy originals is for the simple fact that you might get a poorer quality of print from the cheaper ones.
Up till now i have had no problem using the cheaper ones i havnt got exactly same unit as you but it sounds like they are not fitting in the unit properly.
Do you still have the ones you took out because if you do you could try putting them in again just to see if the unit exepts them ones or not this way you would eliminate problems with the unit itself.
Check that they are deffinately the same and make sure they are fitted properly if you are sure the unit is working then the problem is with the pads.
Make sure the ones you brought are exactly the same as the old ones the problem shouldnt be the brand as this is what they make the cheaper ones for whilst im waiting for your reply i will look for a manuall for your unit and tell you what i find out ok.
Let me know how you get on and i will try and assist you further ok........

Posted on Nov 30, 2007

  • paul proctor Dec 01, 2007

    Hi again the printer should accept the replacements at least by putting the original one back in you know that the printer is working as it should be and that the problem is deffinately with the cartridge itself, i rang up a friend who know nore about this than i do he said that if the replacements dont cover your exact model number then the printer wont let you use them as you said it didnt list your model on the replacements their has to be a cheaper version out their that will work in your unit.

    But at least the problem is only the cartridge and not the printer if the replacement you have brought does not cover your exact model you wont be able to use them.

    What i will do is look and check if their is deffinately a cheaper replacement for you make and model number if i find them i will post back a message and tell you the outcome.

    If the printer accepts the genuine one then the replacement you brought doesnt cover your model number.

    Their is no way round this as you cant reprogramme the unit itself i will look for you but if their is none you will have to stick to the genuine ones but im sure you can get replacements for all makes and models but will check to be sure sorry couldnt be anymore help i will let you know what i find out ok

  • paul proctor Dec 01, 2007

    Hi as for the quality i have never had any problems but have heard of people that have brought the copys and they have problems with print quality but this is only rare and you might get one bad cartridge out of every 1000 or so so its nothing to worry about i always buy cheaper versions and have never had any problems at all.

    As this cartridge specifically list your model then the chances are you will have no problems but obviously the first ones you brought must be slightly different inside as the unit wont recognise them.

    I cant see you having any more problems now you have found ones that cover your model number but if you do come unstuck post back and i will help you the best i can hope all is fine now



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