Question about SanDisk Sansa e270 MP3 Player

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I can't watch video clips in my sansa

  1. - every time i try to watch one, the screen turns blank, and it restarts.... what should i do?

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Re: I can't watch video clips in my sansa

Download the latest version of Quicktime and reconvert

Posted on May 28, 2008

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Hi, I have Downloaded an episode of a TV program that I am willing to copy it onto my Sansa. However I have copied it many Times and when I turn my Sansa On to watch it the screen says its an unsupported...

Check the specification of your MP3 player to determine thetype of video file format it uses. Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX. If your player cannot play a video then it is anincompatible video file format, then you need to convert that video file to aformat that your MP3 player uses. Click on this link for instructions on converting videofiles for MP3 players :-

Jul 04, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa clip will play music but the screen will not light up;


There's a timer for the display backlight that can be set and used for
saving power. When leaving the player untouched for a certain time, the backlight switches off. Touching any button will turn on the backlight, restarting the timer.

To set the backlight timer on the Sansa Clip,
execute the following steps:
1. Press Menu button to return to the Main Menu.
2. Move to Settings and select it.
3. Select Display.
4. Select Backlight.
5. Press |<< or >>| button to select desired backlight timer.

Dec 24, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sandisk clip screen just went blank and won't turn back i was plugging it into the charger when it happened even though it was still half way charged.

did you try restarting/refreshing it? if you did, ask yourself: did you restart/turn off the computer AT ALL during this time? then, the solution is clear.

try restarting the computer with the player plugged in. or restart the player its-self (try this first)

Sep 07, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip mp3

You do not need special software - it acts like an external drive. Just drag the files to the proper folders on the Sansa or use Windows Media Player to create playlists and sync your player to WMP. Then everytime you update your playlists, your player will be updated when you connect again.

The larger Sansa's like my 8 GIG has software for converting video to play on it, but the screen is too small - you will go cross-eyed trying to watch a movie.

And the best place to get these things is on I paid $10 for my 1 GIG clip! Yee - Haww!

Feb 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip is stuck on Refresh Database Screen.

1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
MANY problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Jan 02, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer


What you need to do is hold the power button up for about 20 seconds your screen should turn on and then off, and then re-power your sansa clip.

Nov 09, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 2g breakdown

Get the firmware update from Sansa's website, and then restart your computer.

Mar 15, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Playing videos

well you can try to first search on its a great uppdater there but if you need a new firmware you can search on
rockbox got some firmwares to but i only recomend that if you are a littel bit more advanced user hopes it helps :D

Jan 12, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Screen turns weird colors when trying to play a video

You can press and hold the power button for 20 seconds, instead of removing the battery.

As for the other issue, there is not any RAM on the MP3 player to buffer the video, so its best to keep the video in clips around 10 minutes.

Best of Luck.

Nov 01, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Blank White Screen - No Menu Showing

My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

Apr 01, 2007 | SanDisk Sansa e250 MP3 Player

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