Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

My MP830 won't print

I had a paper jam that I took care of and then receive a 5100 error message so I shut the machine down and when I turned it back it had stopped printing. I receive a collecting printer status notification and when I select display print queue it shows an error - printing under status. I've unplugged the usb cable, power cord etc. and that didn't work so I need help. I run a homebased business and have to get my work out so if someone can please help me, it would be so appreciated. Thank you.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 4,041 Answers
Re: My MP830 won't print

Hi You can Try 2 things.

ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there

Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 01, 2010

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I tried to print something and the paper got jammed and now I have an error code 5100. What does this mean and how can I clear it? I have removed the jammed paper. please help me

the solution is to clean the strip film,look for the paper sensor is not broken or blocked

5100 means

- Carriage unit

- Timing **** film

- Logic board
- Carriage motor all this

Feb 24, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I have the following error message:


Apr 14, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon MP830 will not print Error code 5C10, And 5100

5C10 seems to indicate a paper jam. 5100 indicates either a paper jam or ink tanks not seated properly.

A) Paper jam: There is a rear cover on this model. Many paper jams cannot be seen from the outside. Sometimes even a scrap of paper from a previous jam will disrupt the paper path.

B) Follow your manual for installation of the ink tanks. Remove and replace the ink tanks carefully following the instructions.

C) Should these remedies not fix the problem, you can try resetting the device:

1) Press and hold the <On/Off> button until the display on the machine goes blank. (If this is unsuccessful, unplug the power cord).

2) Wait approx. 10 seconds and power back on. Wait until the printer completes its startup routine before trying another print job.

3) If solution fails, your MP 830 may require repair

Dec 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

6A00 Error code? I reset, checked for jams, etc, but no results? Any clues? It is a MP830 Canon, with a bit of printing time, probably several thousand total documents by now. The error code just came on...

OK this is old but you may look back
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Dec 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer


Other than:
1) checking that no paper is jammed in the printer (don't forget to check the rear access door for paper jammed internally)

2) holding the <On/Off> button until the display goes blank, then waiting ten seconds before pressing <On/Off> button again (to reset the unit) and

3) checking that the ink cartridges are properly installed,

if the problem persists, your Canon MP830 may require repair.

Dec 20, 2009 | Canon Printers & Copiers

3 Answers

Canon mx330 Error 5100 Error 5100 Printer error has occured. Turn printer off and then on again. If this doesnt clear the error, see the users guide for more detail.

Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn the machine on again. If not remedied, turn off machine, unplug the power cord of the machine from power supply. Plug machine back in and turn power back on. If problem is not resolved, please contact service center. This info is from Advanced Guide Troubleshooting Section under An Error Message is Displayed on the LCD....error code 5100. This is a link to Canon to download Guides.

Nov 04, 2009 | Canon PIXMA MX330 Multifunction InkJet...

1 Answer

Paper jam. caused error print unable 30

"Machine Error 30" (or "Unable to Print") indicates either a simple problem such as a paper or part of a paper stuck inside the machine, which of course is solved by opening the machine as much as possible and remove the reason for the jam.
Even a ripped part of a paper will be able to cause the paper, so it's important to be careful when taking jammed paper out to not rip the paper (do this by carefully pulling the paper among the same way as it would go when printing, not the opposite direction).

However, if that doesn't work, the error is mechanical (but still most likely caused by the jam, either a sensor getting dirty and unable to do it's work, or actually getting broken), and there isn't much you can do. If the message comes back right after turning on the machine, you'll have to have service performed on the machine.

Jun 16, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Mp830 shows paper output slot jam

I cannot receive faxes or print anything.
The message says that "there is no paper in the machine". There us plenty of paper in the machine and I push "OK" and get the same message

Jun 24, 2008 | Canon PIXMA MP830 All-In-One InkJet...

3 Answers

'paper jam' error on canon pixma ip4300

Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.

Aug 22, 2007 | Canon PIXMA iP4200 InkJet Photo Printer

Not finding what you are looking for?
Canon PIXMA MP830 All-In-One InkJet Printer Logo

184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

93802 Answers

old marine
old marine

Level 3 Expert

1294 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides