Question about Canon PIXMA MP830 All-In-One InkJet Printer
I had a paper jam that I took care of and then receive a 5100 error message so I shut the machine down and when I turned it back it had stopped printing. I receive a collecting printer status notification and when I select display print queue it shows an error - printing under status. I've unplugged the usb cable, power cord etc. and that didn't work so I need help. I run a homebased business and have to get my work out so if someone can please help me, it would be so appreciated. Thank you.
Hi You can Try 2 things.
ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there
It may be a piece of paper or a scotch tape or a staple wire.
Clean the timing strip.
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Mar 01, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...
Dec 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...
Dec 20, 2009 | Canon Office Equipment & Supplies
Nov 04, 2009 | Canon PIXMA MX330 Multifunction InkJet...
Aug 06, 2009 | Canon PIXMA MP830 All-In-One InkJet...
Jun 16, 2009 | Brother MFC 240C All-In-One InkJet Printer
Feb 29, 2008 | Panasonic Panafax UF-585 Plain Paper Laser...
Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?
Oct 15, 2007 | Brother IntelliFax-2820 Laser Fax
188 people viewed this question
Usually answered in minutes!