I had a paper jam that I took care of and then receive a 5100 error message so I shut the machine down and when I turned it back it had stopped printing. I receive a collecting printer status notification and when I select display print queue it shows an error - printing under status. I've unplugged the usb cable, power cord etc. and that didn't work so I need help. I run a homebased business and have to get my work out so if someone can please help me, it would be so appreciated. Thank you.
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Re: My MP830 won't print
Hi You can Try 2 things. ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there Next try. It may be a piece of paper or a scotch tape or a staple wire. Solution 1: Clean the timing strip.
Solution 2: The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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The 6A00 is a Canon generic code for paper path jam.
Solution 1: Move the printhead carriage back and forth a few times.
Solution 2: Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.
Solution 3: Press the ink pads down in the purge unit. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn the machine on again. If not remedied, turn off machine, unplug the power cord of the machine from power supply. Plug machine back in and turn power back on. If problem is not resolved, please contact service center. This info is from Advanced Guide Troubleshooting Section under An Error Message is Displayed on the LCD....error code 5100. This is a link to Canon to download Guides. http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=18120
"Machine Error 30" (or "Unable to Print") indicates either a simple problem such as a paper or part of a paper stuck inside the machine, which of course is solved by opening the machine as much as possible and remove the reason for the jam.
Even a ripped part of a paper will be able to cause the paper, so it's important to be careful when taking jammed paper out to not rip the paper (do this by carefully pulling the paper among the same way as it would go when printing, not the opposite direction). However, if that doesn't work, the error is mechanical (but still most likely caused by the jam, either a sensor getting dirty and unable to do it's work, or actually getting broken), and there isn't much you can do. If the message comes back right after turning on the machine, you'll have to have service performed on the machine.
Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.