Question about Lexmark X2500 All-In-One InkJet Printer

2 Answers

Installed a new Lexmark ink cart and got an incorrect message

I installed a brand new Lexmark ink cart and got a message that it is an incorrect cartridge, which it isn't. I tried a second brand new Lexmark ink cart and got the same message.
I put the old empty ink cart back in and it gives the same message. How can I get rid of the message so it will print. The ink cart is Lexmark No. 1

Posted by on

  • WilliamScott Aug 15, 2009

    The printer is a Lexmark X3470 AIO

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,018 Answers

Hello,

When you say, "Brand new Lexmark Ink Cartridge..." is that a true statement? Is this a Lexmark Factory new cartridge?

If it is, then the cartridge itself has a warranty against defects. Contact Lexmark Technical Support and tell them the problem and the purchase information and have them replace the cartridge for you.

Posted on Aug 18, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

Take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.

Posted on Aug 17, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

'Left cartridge incorrect' error message. Have tried changing the cartridge, cleaning the cartridge, running a flush cartridge etc but will not recognise the cartridge and so will not print. is it...


These printers monitor the cartridges and dont like you using aftermarket ie non Lexmark, or not made by lexmark cartridges. So Im wondering If you have tried 2 x brand spanking new OEM Lexmark cartridges, or if you are trying to use cheaper from net remanufactured or "for use in lexmark" cartridges. If this is the case then this is your problem and also very common.

Are you using a photo cartridge and a normal color one?

These I beleive can not be mixed in different slots.
- Photo cartridges you will only need one installed on the left side.
- Normal ink you will need two installed (Black on left and color on right) .



Also Lexmark themselves have a couple of documents on this issue, here and Here

But these efforts will all be useless unless you are using Brand New Original Equipment Manufactured (OEM) Cartridges. This I see day in and day out, I get a lot of people tell me they are using original when they are not in fact, You will know by the price and lexmark carts do not state "for use in"

I dont think it is a problem with the printer, if you are using both brand new OEM cartridges then the firmware fix from lexmark should solve or you are trying to mix Photo type and normal type carts.

But these days ink jet printers are non repairable (well too costly and uneconomical to repair) throw away items, the expense is in the inks and manufactures vertually give away the printers so you will buy their inks, and lexmarks are designed not to like refill and aftermarket inks as are most modern inkjets.

Hope this helps, please let me know if you are using real ink and have tried the firmware fix and still are having issues, but all i probally end up telling you is buy another and welcome to our disposable way of life;)

Regards
Steve

Feb 21, 2012 | Lexmark X4550 Multifunction Wireless Color...

1 Answer

I installed a new black ink cartridge but still get an "Ink low" error, what do I do??


This is the problem because Lexmark cart have inbuild sensor , to by pass is to use original lexmark cart .
good luck

Nov 27, 2010 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Printer won't recognize ink cartridge


you can try by cleaning the copper contacts on the cart .. and if it works fine with the old cart i.e if it doesnt gives any error with the old ones then possibly the problem might be with the new cart..

Oct 23, 2009 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Error message reads: left cartridge incorrect.


hello there :

this error refers to the black ink cart not being detected . 

possible the new cart has a some fault on it ., u can confirm it by checkin for any defetc , leak on the cart itself or test the printer with another black cart , (if u hav one ).

*if the old black cart is still detected by the printer though the ink is low ...then jus call dell tech support ., with the order # for ur purchase and the cart replaced .

each dell cart u buy has 2 yrs warranty on them .so use them 

hav a gooday !

Jul 19, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Error message 83 - photodev cart exhausted


The photoev cart is the photo developer cartridge.

See User Reference
http://www.lexmark.com/publications/pdfs/c510/eng/userref.pdf

Understanding printer messages
pages 184 and 185

"Message:
83 Photodev Cart Exhausted

What this message means:
The photodeveloper cartridge is completely used.

What you can do:
Replace the photodeveloper cartridge.
See also: Replacing the photodeveloper cartridge [page 73]

Continuing below
Message:
83 Photodev Cart Life Warning

What this message means:
The photodeveloper cartridge is nearing the end of its life.

What you can do:
• Press Go to clear the message and continue printing.
• Replace the photodeveloper cartridge.
See also: Replacing the photodeveloper cartridge [page 73]

Continuing below
Message:
83 Photodev Cart Missing

What this message means:
The photodeveloper cartridge is either missing or incorrectly
installed.

What you can do:
Correctly install the photodeveloper cartridge to clear the message and continue printing.
See also: Replacing the photodeveloper cartridge [page 73] "

Dec 08, 2008 | Lexmark C510 Laser Printer

1 Answer

Lexmark c510 error message ;83 photodeve cart missing


See User Reference
http://www.lexmark.com/publications/pdfs/c510/eng/userref.pdf

Understanding printer messages
pages 184 and 185

"Message:
83 Photodev Cart Exhausted

What this message means:
The photodeveloper cartridge is completely used.

What you can do:
Replace the photodeveloper cartridge.
See also: Replacing the photodeveloper cartridge [page 73]

Continuing below
Message:
83 Photodev Cart Life Warning

What this message means:
The photodeveloper cartridge is nearing the end of its life.

What you can do:
• Press Go to clear the message and continue printing.
• Replace the photodeveloper cartridge.
See also: Replacing the photodeveloper cartridge [page 73]

Continuing below
Message:
83 Photodev Cart Missing

What this message means:
The photodeveloper cartridge is either missing or incorrectly
installed.

What you can do:
Correctly install the photodeveloper cartridge to clear the message and continue printing.
See also: Replacing the photodeveloper cartridge [page 73] "

Nov 26, 2008 | Lexmark C510 Laser Printer

1 Answer

I have a Lexmark X3430


If you had brought original lexmark cart you can get it exchanged as it comes with one year warranty you need to contact lexmark support to get your cart exchanged ....


Good luck...

Aug 24, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Printer Ink is Low


If had refilled the ink then this printer as in build sensor which works only once , that reasons your getting this message if your using original Lexmark cart then if your getting this message then you can contact lexmark get the cart replaced as the cart comes with 6 months warranty.

May 16, 2008 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Ink problems....


Take all carts out of the machine. Have a look into the cart holder. Is there ink swapping beneath the white plastic? (You might shake the machine ;-)

If yes, the cart holder leaks and needs replacement.

If not (your lucky!) it could be that the automatic cleaning procedure which starts when a cart is changed has soaked the carts empty.

Do set machine with date and time and NEVER unplug NOR use a power switch which breaks the power supply.

Do use constant power and switch off machine by pressing stand-by-fax-button!

Everytime when machine comes to (new) power contact it runs an extensive ink cleaning procedure. thats why your carts are always near empty....
The stand-by will prevent this and machine does some cleaning procedures which consumes only a few drops(!) of ink!


The display asks you if you have changed the carts. Do answer this question by pressing 1 for YES or 2 for NO.
This will reset the built-in inkcountermanagement to the correct settings

Jan 22, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Lexmark X2500


1.Cleaning the copper contacts on the carts as well as the copper contacts inside the cartridge carrier......

2. Remove the carts....and install the carts thru the solution center...(Start-programs-lexmark-solution center-maintenence -install carts) while installing the carts choose the option "new carts"

Leme know if this has helped u

Dec 08, 2007 | Lexmark All-in-One Printer with PictBridge

Not finding what you are looking for?
Lexmark X2500 All-In-One InkJet Printer Logo

348 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...