Question about Panasonic FP-7760 Copier

2 Answers

Error message copier says sorter door is open and it is not will not let me do anything. Thnak you for your assistance.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: error message

Panasonic 8020 has showing a pm call servise, i did all these things but the problem is still can u solove ?

Posted on Jan 15, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers
Re: error message

If the door is closed unplug and plug the unit back in if that doesnt work you have a defective switch

Posted on Jan 21, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Lanier 5635 Sorter

Under user tools, system settings make all prints, copies to come out in internal tray, the front and rear covers have to come off to remove screw 1 each side the SC code is shift tray motor error

Dec 18, 2013 | Lanier Printers & Copiers

1 Answer

It says error code C0b63 what does it mean

All Cob codes on this series of Minolta copiers pertain to the sorter. Most all of the time you can simply open and close the sorter to reset the code. By open and then close I mean that the sorter must be pulled away from the copier then closed back.
Make sure there is nothing interfering with the movement of the sorter bins.
If opening/closing does not reset the code or if the code comes right back after resetting then the sorter will need service as dis-assembly/repair/re-assembly will be required. You can also unplug the large connector going from the sorter to the machine and use the copier without the sorter. If you have a 10 bin sorter that "hangs" from the side of the machine then you can leave the sorter attached and it will work fine unplugged. If you have the 20 bin sorter that sits on the floor then the sorter will have to be moved away from the copier if unplugged to prevent the machine from jamming. If you unplug the sorter be sure to turn the copiers power off before disconnecting the sorter.
Good Luck and Thank You for using Fixya.

Nov 11, 2010 | Minolta EP4000/5000 CS/PRO Copier

1 Answer

My im3511 copier is giving me an error message of F1-87. How do I fix it?

open the sorter door and move the stapler sometimes they get hung up. Then turn copier off and on. If you still get code, call for service.

Sep 27, 2010 | OCE Printers & Copiers

1 Answer

Hello, the copier panel has an error message that won't go away. It says to call the technician Error is C 0 b 5 1

All C ob numbered codes are related to the sorter. You must open/close the sorter in order to clear these codes. Opening/closing the front door on the copier itself will not clear these codes.
Once you clear the code you should be fine. If the code return immediately there is a malfunction in the sorter and it will need service. Or if you do not use the sorter it can be removed in order to at least restore the copier to working condition.
Good Luck and Thank You for using Fixya.

Jun 10, 2010 | Minolta EP4000/5000 CS/PRO Copier

1 Answer

Guest Konica CSPro-EP4000 Error code is COB63

All COB codes no matter the number are sorter error codes. You must open then close the sorter in order to clear this code. By opening and closing I mean you need to pull the sorter away from the copier then close it back.

Apr 29, 2010 | Minolta EP4000/5000 CS/PRO Copier

1 Answer

What does this code mean COB63 or C0B63?

Sorter error code. Almost always this code will reset. You must pull the sorter away from the copier then close it back to reset this code. The normal open/close the front door will not work.

Apr 29, 2010 | Minolta EP4000/5000 CS/PRO Copier

1 Answer

Minolta Copier's sorter bin won't close properly.

This 20 bin sorter uses an interlock switch and actuator to show that the sorter is properly attached to the machine. Pull the sorter away from the machine and look at the rear side of the copier that faces the sorter. There should be what looks like a spike mounted to the copier. That spike goes into a hole in the sorter which then actuals the switch. Make sure the spike is not broken or loose. Make sure the tray that the sorter sits on is not bent. Correct any issues with these 2 and you should be good to go.

Jan 07, 2010 | Minolta EP4000/5000 CS/PRO Copier

1 Answer

CH Error

CH - open cover in the paper feed area.OR - Sorter not installed properly
CH blinking - Dev unit is not properlyinstalled.

EE-EU - Low toner density in thedeveloper.

Check/ replace toner cart. Check/ reset Dev. unit. Check covers and doors to make sure all are closed properly. If you have sorter -- make sure sorter is seated properly.

Mar 02, 2009 | Sharp AR-5316 Advanced Digital Imager...

1 Answer

Toshiba e 350 "close finisher door"

Finisher door is the sorter. there is a switch or door in the sorter not closed (or triggered)

Aug 12, 2008 | Toshiba e-Studio 350 Copier

1 Answer

Toshiba 3550 Document Feeder

1- you've already established that the jamming is coming from the sorter, since you said they jam as they exit the copier into the sorter bin.
2- check to see if the sorter is aligned, is one side higher than the other? is it crooked? are the wheels of the sorter turning as the paper exits the copier, is it plugged into the copier? does it show "connect sorter" when detached from copier?
if not the sorter board may be bad.It may need to be aligned ( not easy if not used to doing.)

Nov 25, 2007 | Printers & Copiers

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Printers & Copiers Experts

Mohan Sriraman
Mohan Sriraman

Level 2 Expert

490 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Cindy Wells

Level 3 Expert

4718 Answers

Are you a Panasonic Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides