Question about GE JBP82 Electric Kitchen Range

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Door lock latch popped out, can't get it back in to unlock position

I opened the oven door to remove food and the latch popped out. Tried to close door, but the latch is keeping it from closing. "DOOR LOCKED" light is flashing. Tried turning power off and on again, but the latch is still out so it is still reading it as door locked.

Any assistance is appreciated. Thanks!

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Replace the latch assembly. Please Rate This !

Posted on Jun 11, 2008

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This is GE's trouble shooting advise:

Range - Oven Door Won't Unlock After Self Clean

The Oven Door has been Locked Accidentally:

  • If no food or utensils are in oven, put it into a short self-clean cycle (1-2 hours).


  • If there is food in the oven, let the oven cool to room temperature and try to unlatch the door.


  • With electronic ranges there is a small chance that turning the circuit breaker off for a few minutes and turning it back on can release the door. latch to the "off"


  • Note: Do not force the latch at anytime!

Door Will Not Unlock After Cleaning:

On models with mechanical latches:
  • Once the oven is cool after a self-clean cycle (approximately 30-90 minutes), slide the latch over to the left.(Some older models have a latch release button that must be pushed in while sliding the latch over.)
Note: Some models with oven Set and Temperature knobs must have those knobs set in the Clean position before the latch can be moved to the left. If your door won't unlock, try turning those knobs back to Clean, then slide the latch over.

If the above suggestions do not work try the following to unlock your door:
  1. Disconnect power to range for 30 seconds.
  2. Reconnect power and see if door will unlatch.
  3. If door does not unlatch, and you do have food in the oven, wait for oven to cool completely and try again. If it still will not open you will need service.
  4. If door does not unlatch, and you do not have food in the oven, set the oven up to clean for 1-2 hours.
  5. Wait approximately 30 minutes and try to unlock the door.
  6. If the door unlocks, the control has reset itself and there should not be any other problems.
  7. If the door will not unlock or if you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.
Note: Under no circumstances should you ever force the door or latch open.

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