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Mail not downloading into Outlook

1. The mail service is run by iplanet message express.
2. Outlook is configured to download messages directly.
3. All the clients on the network get their messages this way except for one whose outlook stopped suddenly downloading. The messages can be viewed in iplanet express but has refused to download into outlook.
4. I have run the 'reconstruct utility' on the mail user account with no success.

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  • 62 Answers

The issue could be caused by a few things. Anti-Virus or firewall is the most likely cause. Or it could be the profile. Did you try a new profile or the account on a different computer?

Posted on Dec 01, 2007

  • Gordon Marcott Dec 01, 2007

    You could also go top start run and type: Outlook /safe.

    This will open outlook in safe mode. Then see if you receive the email.



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MAPI error message when import or export messages in Outlook Express

·You import mail from Outlook into Outlook Express, but you removed Outlook from your computer before you tried to import the mail into Outlook Express.
·You configure Outlook Express to be the default Simple Messaging application programming interface (MAPI) client.
·You import or export mail from Outlook Express, and you do not have Outlook installed on your computer.
To resolve this issue, try one of the following methods, as appropriate for your situation.

Method 1: If you want to use a special program you can use Outlook Express Fix Toolbox

Method 2: Change your MAPI Settings

Configure Outlook Express to not be the default Simple MAPI client before you import the mail items. To do this, follow these steps:
1.Restart your computer, and then start Outlook Express.
2.On theToolsmenu, clickOptions.
3.On theConnectiontab, clickChangeto open theInternet Propertiesdialog box.
4.On theProgramstab, click an e-mail application other than Outlook Express in theE-maillist. ClickApply, and then clickOK.
5.ClickOKagain to close theOptionsdialog box.
6.Exit Outlook Express, and then restart Outlook Express.

You can now import or export messages.

May 31, 2016 | ErrorExpert


Duplicate emails in Outlook Express?

When Outlook Express is configured for POP3 mail access it uses a file called pop3uidl.dbx to keep track of which message have been downloaded so that it can download only new messages. Sometimes this file becomes corrupted which results in the same messages getting downloaded again. So we will need a different copy of this file. Please do the following to recreate it:

- In Outlook Express click on Tools and Options.
- Click on maintenance tab.
- Click on Store folder button.
- It will open a small window with a path to the store folder.
- Copy the whole path.
- Click on start and Run.
- Click inside the run box and press Ctrl+V, it will paste the whole path we copied.
- Click on OK. It will open the store location.
- Close Outlook Express.
- In the folder that was opened, locate the pop3uidl.dbx file and right click on it and select rename.
- Rename that to pop3uidlold.dbx.
- Open Outlook Express and you will no longer receive any duplicate messages.

If you are using IMAP account, that can happen if your IMAP account is the default mail account and OE is configured to both open directly to the Inbox (which downloads headers automatically) and check for new messages when starting (which also downloads headers automatically). To stop the duplicates, simply choose one option or the other, but not both:

In Outlook Express click Tools > Options, then
1. Remove the check mark for When starting, go directly to my ‘Inbox’ folder
2. Remove the check mark for Send and receive messages at startup.

If you already have duplicates showing, click Tools > Synchronize Account or Synchronize All.

on Nov 18, 2008 | Microsoft Outlook Express

2 Answers

Can't send emails in Outlook Express

Save yourself alot of headaches and use a web-mail service like Gmail.

Oct 27, 2014 | Microsoft Outlook Express

2 Answers

I can't email my projects from Platinum 16 because I use Yahoo mail not Outlook Express. I also have a Gmail account but I don't see any way to change the OE default. I have XP Pro.

To make Outlook Express Your Default Windows Email Program :
1.Make sure Outlook Express is not running.
2.Select Run... from the Start menu.
3.Type "msimn /reg" (excluding the quotation marks).
4.Hit Enter.Wait for, say, ten seconds for the process to finish. Nothing will appear on screen. Do not let that disturb you.
5.Launch Outlook Express.
6.Select Tools ' Options... from the menu.
7.Go to the General tab.
8.Click Make Default under Default Messaging Programs.Click OK

Sep 16, 2011 | Broderbund PrintMaster Platinum Version 18

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How to receive mails from two yahoo accounts to one place?

Hi Vinay,

You need to configur your microsoft outlook or windows mail or outlook express in such a way that you recive mails from both the account to one inbox. Follow the below steps if you have ms outlook.

Microsoft Outlook Express
Yahoo! Mail users can read their email in Outlook Express by subscribing to the Yahoo! Mail Plus service. This service allows you to use Outlook Express or another POP3 client to access and manage your Yahoo! Mail messages.

Outlook Express allows you to add a new email account to your existing profile. This means you do not have to replace your current settings in order to send and receive Yahoo! Mail messages. Here's how:

1. From the Tools menu, choose "Accounts."
2. Select the "Mail" tab.
3. Click the "Add" button.
4. From the Add menu, click "Mail."
5. In the text box labeled Display Name, type your name and click "Next."
6. In the Email Address box, type your Yahoo! Mail address (be sure to include "") and click "Next."
7. Under "My incoming mail server is a..." select "POP3."
8. Type "" in the Incoming Mail (POP3, IMAP, or HTTP) Server box.
9. Type "" in the Outgoing Mail (SMTP) Server box.
10. Click "Next."
11. In the Account Name box, type your Yahoo! Mail ID (your email address without the "").
12. In the Password box, type your Yahoo! Mail password.
13. If you want Outlook Express to remember your password, check the "Remember password" box.
14. Do not check the boxes labeled "Log on using Secure..."
15. Click "Next."
16. Click "Finish."

Important: The Yahoo! Mail SMTP server now requires authentication. To turn this setting on:

1. From the Tools menu, choose "Accounts."
2. Select the "Mail" tab.
3. Double-click the account labeled ""
4. Select the "Servers" tab.
5. Check the box next to "My Server Requires Authentication."
6. Click "OK."

To control deletion of messages from the Yahoo! Mail Server:

1. From the Tools menu, choose "Accounts."
2. Select the "Mail" tab.
3. Double-click the account labeled ""
4. Select the "Advanced" tab.
5. In the Delivery section at the bottom of the window, check "Leave a copy of messages on server" if you want to save your Yahoo! Mail messages on the Yahoo! Mail server as well as on your local computer. Do not check this box if you want your messages to be deleted from the Yahoo! Mail server once you have received them in Outlook Express.

If your ISP blocks port 25 or if you're unable to send email, then you will need to use port 587 when sending via Yahoo!'s SMTP server. To make this change, please follow the directions below:

1. From the "Tools" menu, select "Accounts"
2. Select your Yahoo! POP account and click on the "Properties" button
3. Click on the "Advanced" tab
4. Next to "Outgoing server (SMTP), change port 25 to 587
5. Click "Apply", then click "OK" and "Close"

Dec 20, 2010 | Yahoo Mail

2 Answers

I am trying to export my messages from Outlook

I dunno but you might be better off just copying the outlook express data files from one computer to the next instead of trying to export.
from the horses mouth.

Oct 27, 2009 | Microsoft Windows XP Home Edition

1 Answer

Problems configuring Yahoo mail for Windows Mail

The most common causes of these error messages are problems with Internet connectivity and account settings configured incorrectly in Outlook or Outlook Express.

Perform the following methods in order. If one method does not resolve the issue, move on to the next one. The methods are as follows:

Method 1: Start Outlook in safe mode
Method 2: Create a new e-mail profile
Method 3: Delete suspicious messages from your mailbox
Method 4: Check your antivirus vendor’s Web site for additional suggestions
Method 5: Remove, and then reinstall Outlook Express
Method 6: Verify that all SMTP e-mail addresses in a distribution list are valid
Method 7: Examine the configuration of your firewall software

If your antivirus solution includes an e-mail scanning feature, you may have to perform additional configuration tasks to use Outlook or Outlook Express with the antivirus e-mail scanning feature.

Antivirus software that is known to have caused this problem includes products by the following vendors:
  • Symantec (Norton)
  • McAfee
  • Trend Micro (PC-cillin)
  • Panda

Jan 17, 2009 | Yahoo Mail

1 Answer

My computer has stopped downloading E mail to Outlook, it is on Hot Mail but apparantly the outlook Connector has stopped. Have been getting messages to upgrade for several months but the URL gigen only...

Hotmail not too long ago stopped their POP3 service for programs like Outlook and Outlook Express. I have advised my clients who use Hotmail to migrate to a POP3 free service such as Gmail, which can be easily configured for Outlook Express, Outlook, Blackberry, etc.

The upside is that you will be able to view e-mail in Outlook again. The downside is that there is no way to migrate the Hotmail e-mail into Gmail, other than forwarding each message to your new Gmail account. Additionally, you will need to notify all your contacts of your new address.

Hope this helped :)

Sep 29, 2008 | Computers & Internet

1 Answer

Outlook express, microsoft office 2007

try downloading the dll file...

Mar 07, 2008 | HP Pavilion dv6000z Notebook

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