Question about Microwave Ovens

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  • mmh_ggm May 23, 2008

    I can not open the door when I push the button, although the light is on when I push it.

  • b-razung Apr 22, 2009

    my Whirlpool Gold Microwave mounted above the range that is less than 2 years old will not open the door. I have turned off the power supply and turned it on again but still will not open.



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Please post the brand name and model number so we can have the best chance to help you.

But generally you will see a plastic lever that is touching both the door open button and the area of the door switches.

That lever is what breaks most often, and if you will push up on the door hooks (latch heads) , the door will open.

Pushing on the door open button repeatedly while looking inside will help you figure it out, too.

We're happy to help and we appreciate your thoughtful rating of our answer.


Posted on Dec 01, 2007

  • nancynichols May 11, 2014

    how do you remove the door on a kenmore quick touch to get to the latch? Mine just pulls open, seems to be a spring problem.



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My push button to open door broke. how do I get the door to open?

Disconnect microwave from power socket, remove cabinet outer cover,and lift the top or bottom door latch at micro-switch bracket with a screwdriver, the door can then be opened.

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Plastic latches on door have no tension. Microwave thinks door is open, because latch is not ingaging. How do I access the latch hardware.

with butter knife or small flat head screw driver, carefully remove the plastic ring from ther inner door .cheap repair is to hook the spring to the metal fins inside the door if not order outer door panel

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We have a turntable microwave oven and can't get the door open. Light comes on when we press the door latch but door will not release. Please help. Thank you.

Hi to do this you will need to remove the outer case bust fists mmake sure it is disconnected from the mains electricity supply. Also be aware that the internal high voltage capacitor could be holding a charge so don't touch.

After removing the outer case look behind the controller at the bottom and you will see the latch that needs to be lifted up using a long screwdriver. One you have the door open if nothing is broken just lubricate the whole assembly with a silicone based grease.

Hope this helps

Jan 06, 2010 | Microwave Ovens

1 Answer

I have whirlpool model GT4175SP.after heating a dish i cannot open the door as it has no spring action and microwave does not work. but there is power and light. jay

It may be a broken door open lever or a worn or broken door open button, or possibly the spring mount for the door latch heads (hook-like projections) may be off inside the door.

If it's an owner the range type, you can likely get to and replace the door latch parts by just removing the control panel assembly.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you have to remove it from the wall to remove the cover, y
ou can download Whirlpool owner's manuals and installation instructions here.

If it's a counter top unit, you will need to remove the outer cover to get to the door latching parts, in which case you can see these files: safety disassembly.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 25, 2009 | Whirlpool Microwave Ovens

1 Answer

Kitchenaid microwave (builtin) door jammed

I believe the only way of gaining access to the door latch assembly is by removing the cover. You can use needle nose pliers to grip the sides of the screws to slowly turn them out. You might want to visit this web site enter your model number then scroll down until you see an exploded view of your model. Click to enlarge the diagram of your model exposing the latch assembly. I hope this is of help to you. If you found any of these suggestions helpful, please rate my solution. D. Lange

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1 Answer

The door latch has been pushed in so now the door can't close.

remove the outer casing so that you can gain access to the door locking mechanism, you will then have to use common sense to decide how to repair

Feb 26, 2009 | Microwave Ovens

2 Answers

The closed door doesn't always hit the limit switches

I strongly suggest that you do not attempt to adjust the hinges.

The door switch mounts are either cracked or need to be adjusted.

Door switch mount trouble is usually caused by slamming the door.

This may be a little more info that you need and it's from a Sharp service manual, but the general principles apply:

1. Disconnect the power supply cord, and then remove outer case.

2. Open the door and block it open.

3. Discharge high voltage capacitor.

If the door sensing switch, secondary interlock switch and monitor switch do not operate properly due to a misadjustment, the following adjustment should be made.

4. Loosen the two (2) screws holding latch hook to the oven cavity front flange.

5. With door closed, adjust latch hook by moving it back and forth, and up and down. In and out play of the door allowed by the upper and lower position of the latch hook should be less than 0.5mm. The vertical position of the latch hook should be adjusted so that the door sensing switch
and secondary interlock switch are activated with the door closed. The horizontal position of the latch hook should be adjusted so that the plunger of the monitor switch is pressed with the door closed.

6. Secure the screws with washers firmly.

7. Check the operation of all switches. If each switch has not activated with the door closed, loosen screw and adjust the latch hook position.

After adjustment, check the following.

1. In and out play of door remains less than 0.5mm when in the latched position. First check upper position of latch hook, pushing and pulling upper portion of door toward the oven face. Then check lower portion of the latch Figure C-3. Latch Switch Adjustments hook, pushing and pulling upper portion of door toward the oven face. Both results (play in the door) should be less than 0.5mm.

2. The door sensing switch and secondary interlock switch interrupt the circuit before the door can be opened.

3. Monitor switch contacts close when door is opened.

4. Re-install outer case and check for microwave leakage around door with an approved microwave survey meter.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 05, 2008 | Emerson MW8102SS 1100 Watts Microwave Oven

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Broken latch microwave door - won't open

I have a semmins microwave working in great condition, last night the latch mechanism inside the microwave don't allow the door latch to close.Only the top portion, bottom portion is ok.

Sep 14, 2008 | Sharp R-1870 Convection/Microwave Oven

1 Answer

Directions to remove and open door panel to repair safety door latch.

You don't have to remove door to remove panel. Panel is held in by an outer plastic retainer which can be removed by carefully prying with a small screwdriver. I can be replaced by pushing it back in place after repair is completed. If you cannot open door from the outside, remove cover and you can see latches. Pry up on latch which will let door open.

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