Question about Canon SmartBase MP390 All-In-One InkJet Printer

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Printer problem I have a Canon Smartbase MP390 printer which keeps showing "error ## 345 in the status window. The printer cartridge will not go from side to side and there is a noise coming from the machine which sounds like gears grinding.

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I did a few quick searches, and found this.

It pretty much says that your print heads are messed up or you have a jam inside the printer. Depending on the level you want to get into taking a part the unit you may wish to purchase another one or take it into a big box store to be shipping to a service center or call canon and as for the nearest one. However according to the post here, you can soak the print heads in warm water over night to clean them. However most likely there is an object blocking the cartridge.

I hope this helps.

Posted on Dec 07, 2007


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Related Questions:

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You could try to reseat the printhead again.
Remove printhead, lower printhead lever, close cover.
Let printer to cycle to alarm condition.
Reinstall printhead.

Jan 11, 2011 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Trapped ink cartridge on printer


1. Step 1

Remove the printer inkjet cartridge from the printer. Inspect it to make sure that it truly has ink left in the sponge that is worth going after. If it is dry, this method will not help you get any more out of it.

2. Step 2

Get your blow-dryer from the bathroom, or take the printer ink cartridge to where the hair dryer is.

3. Step 3

Hold the cartridge a few inches from the mouth of the blower.

4. Step 4

Blast the printer inkjet cartridge with hot air from the dryer for a couple of minutes, turning the cartridge so that all sides are warmed.

5. Step 5

Replace the printer inkjet cartridge back into the printer.

6. Step 6

Print your document. This should free up enough ink to print a few more documents. It does actually save you money to do this, even considering the cost of the electricity to melt the ink. The ink in printer inkjet cartridges is the most expensive liquid on the planet. Use every drop to your advantage.

Jan 26, 2010 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Wrong cartridge error on canon smartbase 390

Make sure they are the BCI-24 cartridges. It may also take BCI-21. You may have a faulty cartridge if it its the correct one.

Dec 08, 2009 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

I have error ##343 on canon smartbase MP390

if this is a lazer printer the waste ends up back in the cartridge. if you have a refilled cartridge you can only refill once, maybe twice then you need a new cartridge

Aug 16, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Printer not working say ( check printer press ok key ) ##345

Check out link :

Has some info - not tested yet but working on. Helps to have the service manual - available over web.

Feb 18, 2009 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Smartbase MP390 Printer - error code #345

"waste tank full" alarm; you may need to reset the waste tank counter.
Resetting the Waste Ink Volume Counter
1) Enter SERVICE MODE.---
By pressing Menu-Copy-#
2) Select TEST MODE.
3) Select [8] PRINTER TEST in TEST MODE.
4) Select 3. [EEPROM CLEAR].
5) Select 0. [INK COUNT].
6) Press the [OK] key.
7) Press the [Stop/Reset] key (returning to the state of 3)), and then press the [ON/OFF] key.

Dec 17, 2008 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Smartbase MP390 Printer - error ##345

canon smartbase mp390 error ##345 check printer can anyone help me

Nov 01, 2008 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Canon smartbase Mp 390 ##343 Check printer

can you help my printer canon smartbase mp390 not working gives notice check printer ##343

Jul 25, 2008 | Canon SmartBase MP390 All-In-One InkJet...

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