Question about Jabra BT350 Bluetooth Headset Headset

4 Answers

Jabra BT 350 has stopped connecting

My Jabra BT350 has worked great for months. Today it is fully charged and won't connect. I tried setting it up again and my Motorola Razor says it can't find any devices. Please help.

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  • TDWolsey Jan 14, 2008

    Same problem: My Razor can't find the newly charged BT 350.

  • IamBrisk Jan 28, 2008


    Same problem, worked fine for weeks, then my phone cannot find any device on my fully charged Jabra BT350. Shut off both phone and Jabra, restarted both, still no connection. Did *228 to phone to update, no help. No bluetooth listed on phone, cannot find any new device.

  • Minerva11 Feb 05, 2008

    My Jabra BT 350 worked fine for months and has now stopped connecting. Same as several others above. Tried all avenues without success. Why isn't anyone posting solutions? The "solutions" listed are just repeats of the problem listing.

  • Anonymous Feb 07, 2008

    will not connect

  • Liz26 Apr 08, 2008

    The exact same thing has happened to me!!! However, I have an LG phone...Didn't anyone have any solutions???? It was working fine before I fully charged it!!!!

  • Anonymous Apr 09, 2008

    My BT350 has always worked well, I've had to re-pair it a few times. But today it was fully charged and just stop paring with my LG 8100. I know my phone is old, but it just won't find the device!!! Hellp! I need this to drive in my state!

  • kikinj Apr 09, 2008

    It just won't pair! I have an LG phone

  • Anonymous Apr 10, 2008

    My Jabra BT 350 was connecting to my Sprint Treo for months then all of the sudden it stopped working. My Treo was unable to connect. I tried all different pass Keys, but it was unsuccessful. I tried four Zeros, 1234 & the last four numbers of my cell Phone number. " HELP"

    Althe J. Conti

    (H) 440-603-5871

    (C) 216-926-1980

  • bubgump Jun 16, 2008

    I have the exact same problem. Worked perfect for 6 months and all of the sudden it won't connect with my RAZR. It just says "Unable to connect" but the phone works fine with another bluetooth headset. Anyone other suggestions?



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Hey everyone! I had the same problem, and I actually got it to work again! I hope these directions will help you get yours to work (from the manual):
1. Put the headset in pairing mode
• Make sure the headset is off.
• Press and hold the answer/end button until a solid blue light comes on. <== THIS IS VERY IMPORTANT! HOLD THE BUTTON UNTIL YOU SEE A SOLID NON-BLINKING LIGHT! (This is where I was going wrong with the directions.)
2. Set your Bluetooth phone to ‘discover’ the Jabra BT350
Follow your phone’s instruction guide. This usually involves going to a ‘setup,’ ‘connect’ or ‘Bluetooth’ menu on your phone and selecting the option to ‘discover’ or ‘add’ a Bluetooth device.
3. Your phone will find the Jabra BT350
Your phone then asks if you want to pair with it. Accept by pressing ‘Yes’ or ‘OK’ on the phone and confirm with the passkey or PIN = 0000 (4 zeros).

Good luck!

Posted on Oct 27, 2008

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The best thing I would suggest is try a different model bluetooth because I work for Asurion which is the cell phone insurance used by Verizon Wireless and it seems to be a known issue that they quit working with phones. Especially with a LG.

Posted on Jun 14, 2008


Same thing happened to me on my Sprint Treo!

Posted on May 12, 2008

I am experiencing the same exact problem. I have a Razor and the Jabra worked fine for a year. Now my Razor says it can't find it. I hope someone can shed some light on this.

Posted on Jan 14, 2008

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1 Answer

Will not charge

My bt350 had similar issue. I looked "down" into the charge port (the "socket" at the fat end, where the cord plugs in), and saw that I had bent one of the "tines" (the little metal "wires") down.
I pried it up with a straightened out paperclip, being VERY careful not to touch two wires at the same time, just in case. Once I got it bent back straight, it charges like normal, though I admit I am very careful when plugging it in, now.
Hope that helps; best of luck! :-D

Jul 13, 2009 | Jabra BT350 Bluetooth Headset Headset

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New jabra 350 can't be charged

right out of the box i had the light flicker on me too. if you don't have warranty or receipt like i did try this. i'm not responsible if it doesn't work after!

peel off the blue part of plastic that has jabra on it. take a screwdriver and unscrew the star screws. take the cover off. using some wires, briefly connect a battery (i used a wireless drill battery) to the leads of the bluetooth battery. you'll see a spark.

now my thing is charging for the first time

May 24, 2008 | Jabra BT350 Bluetooth Headset Headset

2 Answers

Jabra BT350 stopped connecting

BR, I had the same problem with my BT350 and my Razr V3c. I was finally able to resolve the problem by doing the following:
- delete BT350 from device list on Razr
- start Razr looking for device
- put BT350 in pairing mode while phone searching (hold answer button till solid blue light)
- phone will detect BT350 and retrieve name
- select Jabra BT350
- say 'yes' to bond with Jabra BT350
- enter passkey - 0000
- phone will connect with Jabra BT350

May 14, 2008 | Jabra BT350 Bluetooth Headset Headset

1 Answer

Jabra BT350 Bluetooth Headset

This is what I did:
1. open the headset by following these steps:
2. measure the voltage of the battery. If it is too low, the internal charger circuit may not like it. Mine was 2.6v.
3. Charge the battery "manually" by connecting to 3 serially connected rechargeable batteries (final voltage should be around 3.7v). Three NiMH AA batteries are fine.
4. Reassemble and hope your headset is back to business.

May 10, 2008 | Jabra BT350 Bluetooth Headset Headset

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u gotta make ur jabra go to FIND ME Mode, u do this by turning it off, Turn it back on by pressing power for 6 to 8 seconds until the light is in flashing mode, and make Ur razor look for devices and pair it with the 0000 code. hope this works for you

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Hold the button on the flat side (power button) until light stays on. It is now in discover mode. Next, set your phone to look for BT devices. The passcode is 0000. That should be it.

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