Question about SanDisk Sansa e260 MP3 Player

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Audio problem I love my sandisk but it's getting on my last nerve. First with freezing and now I can't hear my music. I thought it was a short in my headphones so I purchase new ones for 65.00 and it still doesn't work.

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Re: audio problem

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Posted on May 23, 2008

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I got my audio book downloaded but i get no sound when trying to play it. i have verified i can hear my music but not my book

MP3 players can only play music files and audio books in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player using the USB cable.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :-

Jun 17, 2012 | SanDisk Sansa Clip MP3 Player

3 Answers

My sandisk 260r frequently freezes up


format the player once and reload the songs again and try...

Feb 05, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

I have a sansa clip+ is it compatible with windows 7


In Short - Yes it is!

From SanDisk's website:

Feature List

  • Supports MP3, WMA, secure WMA, Audible, Ogg Vorbis, FLAC, plus audio books and podcasts
  • Expandable microSDTM and microSDHCTM memory card slot grows with your music library and easily loads slotRadioTM or slotMusicTM cards **
  • Digital FM tuner with 40 presets for listening to sports, your favorite music station or tuning in at the gym
  • Long-life, rechargeable battery with up to 15 hours† of continuous playback
  • Built-in microphone to record your thoughts on the go
  • Large, bright (OLED) screen with a simple user interface that makes it easy to choose playlists or songs sorted by title, artist, album
  • Solid state flash memory for skip-free playback of music
  • A wearable clip for hands-free portability
  • Compatible with Windows 7

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Best regards,


Mar 30, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

I hear music threw headphones but not singing also if my wire moves i hear nothing

You may have a short in the earphones. Try a different pair. If that doesn't work then you may need the heaphone jack replaced on your mp3 player. Hope this helps.

Aug 06, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Complete freeze to my sansa e280 8.0gb sandisk

take the back of the unit off with the very tiny 4 phillips head screws and remove the battery, then put it back in and see what happens, if it's no netter buy a new battery from Amazon there short money and come in a kit with 4 new screws and a screwdriver

Mar 20, 2009 | SanDisk Sansa E280 MP3 Player

2 Answers

My ipod

Yes, if you changed headphones and it is still happening, it's almost surely a problem with your iPod's jack. I think the warranty is 1 year only, so you should get it repaired asap.

Mar 20, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

I cant play my music because it freezes when I select it

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Jan 25, 2009 | SanDisk SDMX1 MP3 Player

1 Answer

Sound on only one side

This is a hardware problem that happens every so often on mp3 players regardless of manufacturer. Unfortunately, the whole player will have to be replaced, b/c there is no repair svc, and no headphone jack components for sale.

Jun 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


Hmm... Maybe try removing the battery without turning the player off. I know it sounds crazy, but it resets the player to the default volume settings.

Mar 21, 2008 | SanDisk Sansa m250 MP3 Player

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