Question about i-mate Pocket PC

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PDA displays only a white Screen

I just turned off the PDA (pressed the turn off button for a long time than usual) and it displays only a white screen. It never turns off. when trying to charge the battery it is getting charged. but i'm not getting the desktop. pls give me a solution. my acer touch screen doesn't work but the screen comes up

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  • bocaj Dec 06, 2007

    blackjack screen only is white. able to call but nothing on screen visual. phone is only 3 months old. pls let me know if you can purchase new screen or how to repair.

  • simoncaccess Jan 28, 2008

    hi there. for no apparent reason I have this same problem. I can't seem to access the desktop and the screen is just white. Resetting or taking out battery does not work. Randomly pressing buttons and screen worked once but it quickly returned to whitescreen. frustrated as phone is 4 months old

  • Anonymous Nov 10, 2008

    i have the same problem turend it off whent white :(



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Hi there

it seems your phone is in bootloader mode....try to softreset with stylus ...if works then fine...if not.....hard rest your pda usnig camara+recording button+power button and reset it with stylus....but you will loose your data stored on data on storage card will be saved........reinstall the OS (if required)...for more details...

login to ;and this will solve the problem of your PDA

All the Best.

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Posted on Feb 15, 2008


I recently replace my lcd and initially had that problem.  I fixed it by reseating the cable that connects the motherboard to the main phone piece.  (its the cable that is about 1/2 an inch wide and is very short, barely wraps around motherboard).  Reseat that and your white screen issue should be fixed)

Posted on Jan 25, 2008


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The best solution to these problems is hard resetting your device. A hard reset will bring your PDA to it's factory default state, so your PDA will be as fast as it was when it was brand new. But this process will erase all your stored data (Such as adress book, messaged, appointments, tasks, pictures, ...) so you should consider having a backup of your PDA to your PC with a backup software before you hard reset your device. So later when you hard reset, you can recover the personal data with this backup file and continue using your PDA faster.
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PDA displays only a white Screen

Hello First of all please inform me if the pda displays ONLY a white screen. Are there any characters on the screen or something like this? Does a soft-reset or a hardreset helps solving this problem ?(please try these first). I will be able to assist you better if I know the answers to these questions. If you need more informations on how to do hard/soft resets please inform me. You may also find these informations in your device's user manual. Good luck and please reply with more informations.

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The Screen is back and it won't charge

Hello, it isn't that simple as a broken charger. Try the following thing. Connect battery to the PDA, check that the battery LID is connected FIRMLY to the body (there is a contact there that woun't allow the PDA to start if the lid isn't connected properly, you may want to check it too, look carefully for a small black thing and check that it can be pressed). Then connect the pda for half hour to the charger, even if no light or amber led is flashing. Then make a master reset as showed here and connect the PDA to a usb sync cable with your computer. Press simultaneous the soft reset and the power button, then press only the soft reset button. The PDA should start. If not, there is a problem with a DC converter component on the mainboard or the connector I was talking about before. Even if the charger is broken, your PDA should power on from USB cable. Good luck, feel free to ask further questions and always remember to rate replies received from this site :)

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