Question about HP PSC 1315 All-In-One InkJet Printer

3 Answers

Cant access HP DIRECTOR facility.

Having gone through installation,i clicked on HP DIRECTOR icon to establish ink level..A window and the following warning detail came up.."HPQDIREC>EXE unable to locate component..This application has failed because xmlparse.dll was not found.Re installing the application may fix the problem "..I reinstalled with the CD disc,and again same message when clicking on HP DIRECTOR icon..Any anthoughts please.

Posted by on

  • Bill Matchneer
    Bill Matchneer Jan 05, 2008

    I have the 4215 All-in-One, but the problem is the same. HP Director will not launch. When I click the desktop icon, I get the error message:



    "This application has failed to start because xmlparse.dll was not found. Re-installing the application may fix this problem."



    Well. it doesn't. This .dll can be downloaded. Should I do that, and if so, where do I install it.



    Thanks

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi,

http://www.fix-all-dll-errors.com/xmlparse.dll/

Here is the solution for your problem.Visit the link and click the button"Fix dll errors now" and your problem will be solved.

Posted on Mar 09, 2011

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,113 Answers

What operating system, Vista or XP?

Posted on Nov 30, 2007

  • Soulvisitor
    Soulvisitor Nov 30, 2007

    if you are using Explorer 7, there are known issues



    see this link






    Workaround
    If you have tried the steps above, and the solution for the product is not yet available, HP advises using the following workaround:



    1. Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed

    2. Press the Alt key and the Space bar together, and then select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.
      The HP Director software now appears as an item on the Task Bar .

    3. Click HP Director on the Task Bar . The software opens and displays normally.

    4. Repeat Steps 1 through 3 every time the HP Director software is used.






      NOTE:
      The HP Director window might appear larger than normal, but the software is functional.


    Cause
    In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Contributor
  • 57 Answers

Hi,

This might be because of the MSXML files of the computer having conflict with the HP All-in-one software. However, unregister and regestering MSXML might resolve the issue.

Please follow the below given instructions to resolve the issue.

To unregister and re-register the Windows Installer in Windows XP, please follow the steps given below:

1. Click Start and then click Run.

2. Type msiexec /unregister into the Open box, and then press Enter.

3. Click Start and then click Run.

4. Type msiexec /regserver into the Open box, and then press Enter.

Solution 2:


1. Right-click on HP Director Icon.
2. Click on Properties.
3. Click on the compatibility tab.
4. Check the box next to " Run the Program in Compatibility Mode For:"
5. Select " Windows 98 / Windows ME " from the drop-down box.
6. Click Apply.
7. Click OK.

Regards,
Lawrence.

Posted on Jan 06, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to check ink levels. It is blurring the color when printing


Checking the ink levels A message will appear on the front panel display when the ink level for the print cartridge is low. The ink levels can also be checked through the HP Director on the computer.Checking the ink levels on a Windows computer
  1. From the HP Director , click Settings , Print Settings , and then click Printer Toolbox .
  2. Click the Estimated Ink Levels tab. The estimated ink levels appear for the print cartridges.
Checking the ink levels on a Macintosh computer
  1. From the HP Director , click Settings , then click Maintain Printer .
  2. If the Select Printer dialog box opens, select the HP PSC, and then click Utilities .
  3. From the list, select Ink Level . The estimated ink levels appear for the print cartridges.

Jun 21, 2011 | HP LaserJet CP1518 Printer

1 Answer

How i check the cartage level, i am unable to doo that, plz help me...if have to any command direct to see ..please let u inform me..My printer is HP Clour Laser Jet 1600 ...


Check ink levels Use one of the following methods to check the ink levels. NOTE: If you have installed a refilled or remanufactured print cartridge or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable. Method one: Use HP Solution Center to check ink levels HP Solution Center is software that acts as a centralized point of access for tasks such as scanning, printing, and copying. The software is part of the software package that comes with your product. When you perform a standard installation of the HP software, HP Solution Center is automatically installed. You must have the full-feature print driver, which includes HP Solution Center, installed to use this method. If you do not have the full-feature print driver installed on your computer, you can install it now. Alternatively, you can use 'Method two: Check ink levels from the software program' to check the ink levels. Click this link (c02463264) (in English) to see instructions for installing the full-feature print driver and HP Solution Center.
  1. Open HP Solution Center.
    • Windows XP : On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista : On the Windows taskbar, click the Windows icon (c01364735.gif), click All Programs , click HP , and then click HP Solution Center .
    • Windows 7 : Click the Windows icon (c01364735.gif ), click Programs , click HP, and then click HP Solution Center .
  2. Click Settings , and then click Printer Toolbox .
  3. Click the Device Services tab, and then click the Estimated Ink Levels tab.
    or try this link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00257147&tmp_task=useCategory&lc=en&dlc=en&cc=us&site=null&lang=en&product=390328&key=null

Apr 05, 2011 | HP PSC 1600 InkJet Printer

1 Answer

How do I check my ink levels


Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.
Let me know if you have any other questions. Please rate this solution. Thanks.

Mar 15, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I have a hp psc 1310 series printer and i can not find the site to check the ink levels. The book says to use the hp director on page 28.


Checking the ink levels A message will appear on the front panel display when the ink level for the print cartridge is low. The ink levels can also be checked through the HP Director on the computer. Checking the ink levels on a Windows computer
  1. From the HP Director , click Settings , Print Settings , and then click Printer Toolbox .
  2. Click the Estimated Ink Levels tab. The estimated ink levels appear for the print cartridges.
Checking the ink levels on a Macintosh computer
  1. From the HP Director , click Settings , then click Maintain Printer .
  2. If the Select Printer dialog box opens, select the HP PSC, and then click Utilities .
  3. From the list, select Ink Level . The estimated ink levels appear for the print cartridges.

Oct 05, 2010 | Office Equipment & Supplies

1 Answer

How to reset the ink level of my hp officejet 6500


Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.
  • The exclamation mark (! ) symbol indicates a low ink level.
  • The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.
Figure 1: Ink levels on the control panel displayc01362755.gif 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.
  1. Make sure the product is on and connected to the computer.
  2. Open HP Solution Center .
    • Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
  3. Click Settings .
  4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
  5. Check the ink levels displayed on the Estimated Ink Levels tab.
Figure 2: Estimated ink levelsc00670267.gif

Jun 02, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When we do a fax test, we get clear print; when we try to print documents nothing appears, altho it goes thru all the right sound motions


Sounds like your colour cartridge is empty. Fax test will pull from black only but documents sometimes use a combination of colours in order to print out black. I suggest checking your ink levels - instructions for windows;

Check ink levels
NOTE: If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.
  1. Open the Printer Toolbox . There are two ways to do this:
    • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
    • Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Services tab, then the Service This Device icon.
  2. The Printer Toolbox opens. Click the Estimated Ink Level tab. A cartridge may be running out of ink even if the graphic shows ink remaining (see the note at the start of this section). Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low Check ink levels

Mar 05, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

Nov 30, 2009 | Computers & Internet

1 Answer

Ink


Normally when you install the print software you install HP Director or solution centre software that has a estimated ink staus monitor..from user manual

Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more information, see Print a self-test report. To check the ink levels from the HP Director (Windows) 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. To check the ink levels from the HP Image Zone software (Mac) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then choose Maintain Printer. 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities. 3. From the pop-up menu, choose Ink Level. The estimated ink levels for the print cartridges appear.

Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.
Load letter, A4, or legal unused plain white paper into the paper tray.

Press and hold the Cancel / Resume button and then press the Start Copy Color button
The HP All-in-One prints a self-test report, which might indicate the source of the printing problem.

Jan 12, 2008 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

Hp director


It could be about this: I had same problem until I found a review somewhere - even HP technical support was totally useless - until HP FINALLY decided to up date its drivers to account for my/many people's downloading of Internet Explorer 7. As this is now done, and you cannot easily uninstall IE7 and go back to IE6: try again (1) HP Director and if not (2) I think update drivers or (3) uninstall / reinstall. Hope it helps.

Apr 04, 2007 | HP PSC 2410 All-In-One InkJet Printer

Not finding what you are looking for?
HP PSC 1315 All-In-One InkJet Printer Logo

2,014 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...