Epson Stylus DX8400 All-In-One InkJet Printer Logo
Posted on Aug 14, 2009
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I got an error message that paper is jammed inside and I should turn it off, open scanner and remove the paper. The thing is, there is nothing in there. Last time I used the printer I removed some paper which has been stuck in there for ages and my printer worked fine even though, but now there is nothing in there and I can`t get the whole things working...

  • beakol Aug 14, 2009

    anything I can do with that?

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  • Posted on Aug 14, 2009
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Joined: Aug 13, 2009
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This may indicate that a paper senor is bad

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To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

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If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
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Printer TX550W has message "A printer error has occurred. Turn off and then on. See your documentation".

Hi, this error message usually caused by jammed papers or foreign objects inside your printer. To resolve this issue, please try the following steps.
1. Turn off the printer.2. Open the scanner unit.3. Check for any jammed papers or foreign objects then remove it.4. Check the ink cartridges and lids if push down fully.5. Close the scanner unit.6. Turn on the printer.

If the same error reappears, try the following.
1. Turn off the printer.2. Open the scanner unit.3. Remove all the ink cartridges.4. Turn on the printer >> your printer will display install ink cartridges.5. Install all the ink cartridges, make sure it clicks into place and also the lids should be push down fully.5. Close the scanner unit.6. Press the Start or OK button to charge the cartridges.
If the issue persists, your unit will require service. Please contact Epson so they can check if your printer is still under warranty or ask them for the nearest service center in your area.
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Had paper jammed - removed jammed paper - but nerror light still on

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



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I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...

If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

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If paper jams inside the Automatic Document Feeder, clear the jam as follows:

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    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

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Paper jam message is showing but nothing is jammed in scanner and it will not pull the paper through

Hi

Does the message shows after few pages scanning or is there any panel error message like J-1 on scanner start up?

If the issue occurs during scanner start up, then there are staple pins or dirt might be stuck inside the US Sensor panel inside the scanner. Cleaning and removing the objects will resolve the issue.

If the error occurs after few pages scanning, then you may have to check the Pick Roller, Brake Roller, Pinch Roller and US Sensor FX status. you may have to replace any of the above, if damaged or worn off.

Hope the above info is helpful.

Please check your device first and get back to me.

Thank you.

Regards,

Tech Satya
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Stylus CX9400 Photo Printer: paper jammed inside printer...

If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

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  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.
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Unable to print

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}
  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset.

See page 123 of the manual for more. http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000222/MFC-210C_UsaEngUsr_B.pdf
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