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You have to know camera manufacture and its model. and go to theire website and download a appoprite driver for your porduct. and install it... do not download driver from som non-trusted website. just go to mfg. website and download it.
There are 2 possibilities in this problem. If you are using Windows Vista, you should download updated USB driver from Sony Support. ( see Downloads ) Go to camera Menu and enable USB Streaming function so PC will recognize camera.
have you tried to get the new driver from the Sony Esupport website? and download and install throug that and see if that works? If you are having trouble finding it let me me know.
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