Question about Whirlpool GY396 Electric Kitchen Range

1 Answer

My control panel for the oven does not work(press buttons w/ no response

My control panel is not working. i was told to replace the electronic control ,but the panel doesn't respond and the oven is still inoperative. do i need a new touchpanel?

Posted by on

  • 1 more comment 
  • RayandJen Dec 07, 2007

    Our oven control panel has an error code EO F2. Can you help with a solution?



  • MKBK Mar 09, 2008

    I have an EO F2 message on my GY396 Whirlpool - what can we do?  It's not the electrical.  We have checked this out.

  • Anonymous Mar 22, 2009

    I have the same problem with the control panel for the oven. It does not respond to any touch at all with an error code of E0-F2.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 288 Answers

If the LED display is blank, then you have a power problem. first make sure there is power to the appliance. If you can determine this, then check the transformer on the control module. All these things require some familiarity with electronics and electricity. Depending on you is how to handle this.

Posted on Dec 01, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Electronic control panel went blank and oven is beeping

The first thing I would do, because it is an "electronic" control panel is to unplug your stove, wait about 30 seconds, then plug it back in. Your Control panel may just need a reset and reboot.
If it is difficult to get to your plug-in, then go to your household breaker-panel box, and flip the switch for your stove to the off position for at least 30 seconds, then switch back to on. ...That's the same as uplugging and plugging back in at the wall.

Hope this helped hun ;-)

Oct 03, 2015 | Ovens

1 Answer

I have a new control panel that was just put in 2 weeks ago. I pressed the button start to long & the "Loc" came up on the display & it won't go off no matter what button I push. I've...

Did you replace the panel yourself? If it was a repairman it should be under warranty. Anyway I would think that after the supply has been turned off overnight the timer would reset itself. If that doesn't work and you don't want to keep mucking around with control panels and you can do without the electronic clock the control panel can be easily bypassed by a repairman. This will then enable manual oven operation.

Feb 16, 2011 | Ovens

1 Answer

The electric clock display and oven control will not work. The gas burners will ignite, but the oven will not light with out the panel

This indicates the ERC Electronic Range Control has failed. First check the key pad. Press each button one at a time. You should feel or hear a click and feel the retraction. If any button is not working the problem is likely in the key pad. If you locate the tech sheet ( somewhere on the stove, usually in the control panel) it may have a ohm check that can be done on the key pad to rule out the key pad. If all seems good the control is at fault. Check to see if you have power going into the control. If you do and nothing is working the control board or ERC needs to be replaced. Here is a link for checking and replacing an oven control. If you need diagrams and illustrations of your specific model enter your model their. All parts come with installation instructions.

Sep 28, 2010 | Frigidaire FGF337EC Stainless Steel Gas...

2 Answers

Water spilled down the stove top causing the oven

ater spilled (4-5 cups) on the stove top running down into the stove control panel face (where you view oven temp, timer, etc). No water ever dripped into the oven or oven window. The stove top still works but the oven, warming drawer, clock are all non responsive after three days. No buttons on the control panel work at all. What repair is needed?

Jan 06, 2010 | KitchenAid KDRS807SSS Dual Fuel (Electric...

1 Answer

Touch screen not responsive. Can operate oven only by pressing one-minute button. Cannot set clock, change settings, etc. 

try opening up the control panel,disconnect the connector ribbon coming from control panel and connected 2 control board by just pulling it out and cleaning end of connector ribbon and iserting it back.some times this works.if not then 4 sure touch panel needs to be replaced.

Aug 15, 2009 | Kenmore 63792 Microwave Oven

1 Answer

The F7 code appears with a beeping noise. How do I turn off the beep for good.... selecting clear/off only works for a few seconds


Well, F7 error code occures due to
A = Function pad button stuck or 
B = Bad clock Unstick button or
Replace Electronic Range Control (ERC)

Replace the ERC there are ten screws 3 on each side and 4 on the control leave the hex screws alone all you need is a phillip screwdriver.
REMEMBER TO SHUT OFF THE POWER FIRST lift and fold out the control panel remove the ribbon cable and remove the four screws that hold the control board . replace control panel in reverse order.


May 27, 2009 | GE Built-In 24" Double Electric Wall Oven

1 Answer

My start button on my kenmore built-in oven w/microwave won't wor

my kenmore model number 911-47699100 oven doesn't work. Everything except the oven and broil works--cleaning, all timers, start button, etc. All that happens when you push start is about every 30 seconds, two relays can be heard making and breaking kind of like a click then immediately a clack. No error codes appear. Replaced sensor but that didn't work. Any help would be appreciated.

Mar 30, 2009 | GE JKP30WMWW 27" Built-in Single Electric...

1 Answer

OVEN CFEF372BC3 electric control panel not working

Look on the control board for fuses. Some fuses don't look like a standard replaceable fuse in a fuse holder. Some are soldered to the control board itself.

Jun 17, 2017 | Frigidaire 30" Self-Cleaning Freestanding...

1 Answer

Electronic Control Panel Problem

Anyone else experiencing this problem might want to try the following. We removed all affected rubber push buttons, exposing the electronic printed circuit panel behind the protective glass. We sprayed a soft rag with "M.G. Chemicals Heavy Duty Flux Remover" and pushed it in each opening in the glass panel, twisting it to clean the circuit panel behind each push button. We then cleaned the back side of each rubber push button with the same flux remover chemical. Since then, the push buttons require the slightest touch to activate. Surprisingly, when pressed firmly they don't work as consistently. We're hoping this is a lasting solution.

Mar 10, 2008 | Kitchen Ranges

Not finding what you are looking for?
Whirlpool GY396 Electric Kitchen Range Logo

644 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Kitchen Ranges Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Ismael Rodriguez...

Level 2 Expert

171 Answers

Cindy Wells

Level 3 Expert

5304 Answers

Are you a Whirlpool Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides