Question about HP LaserJet 2100 Printer
Have a 2100 that is having issues pulling paper from the upper tray. The pickup on the lower tray is 100 percent. It will once in a while work and feed from the upper tray. On the failed feeds the roller does not turn and the solenoid does not release the gear on the roller shaft. Is this a issue with the solenoid, pickup assembly or main board. Any input on this would be much appreciated!
I think it is not a problem with the parts you mention, I think it may be that the printer is not getting told to feed from manual bypass tray (tray1) (ie driver setting)
what software are you using, is driver correct, what operating system, what are you tring to feed from bypass just standard?
I have fixed hundreds of these and the parts you mention I doubt is the fix
There are options on how this tray behaves available, in driver
tell me more and I'll help you
Posted on Nov 30, 2007
Tips for a great answer:
Cassette (Tray 2) paper pickup and feed rollers
To remove the paper pickup and feed rollers
1 Remove the cassette.
2 Locate the two rollers on the bottom of the paper pickup unit (above the cassette). The pickup
roller is the smaller roller, and the feed roller is the larger roller.
3 Pinch the tab on the end of the cassette pickup roller (callout 1), and pull the roller out.
4 Pinch the tab on the end of the cassette feed roller (callout 2), and pull the roller out.
Figure 6-24 Removing the cassette pickup and feed rollers
Note Always replace the cassette pickup roller and the cassette feed rollers at the same time. Also replace
the separation roller (located in the paper cassette) when replacing these rollers
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