Question about Webroot Spy Sweeper (spysweeper) for PC
Each time I click "Wash My Computer Now" the program closes.
I also have it set to run automatically when my browser closes, and it does the same time... closes. I wrote Tech Support and they said it needed to be upgraded... so I did... same problem... Uggg!
CLEAN INSTALL needed here.
Try uninstalling again, but this time after the uninstall, shut down completely for at least 30 seconds, and then restart.
Then do a search for 'all files and folders' - search for both Webroot and then Window Washer, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files related to Webroot-Window Washer found. (But not Spy Sweeper if you also have that installed)
You should do this search and delete whenever you uninstall any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also
give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)
BEFORE RE-INSTALLING Window Washer
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or
Posted on Dec 02, 2007
The better choice you have is uninstalling it and reinstalling it again.
you may have a corrpted program file, or corrupted program info in registry.
both impossible to track manually, then i advise you to full reinstall it.
Posted on Dec 02, 2007
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Most programs written for Windows Vista also work in this version of Windows, but some older programs might run poorly or not at all. If a program written for an earlier version of Windows doesn't run correctly, you can try changing the compatibility settings for the program, either manually or by using the Program Compatibility troubleshooter.
If changing the settings doesn't fix the problem, go to the program manufacturer's website to see if there is an update for the program.
Do not use the Program Compatibility troubleshooter on older antivirus programs, disk utilities, or other system programs because it might cause data loss or create a security risk.
Follow the instructions in the troubleshooter.
If you cannot install a program, insert the installation disc for the program and, using the troubleshooter, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The troubleshooter is not designed to work on programs that have an .msi file name extension.
You can also open the Program Compatibility troubleshooter by right-clicking a program's icon or shortcut and then clicking Troubleshoot compatibility.
To change compatibility settings manually for a program, right-click the program icon, click Properties, and then click the Compatibility tab.
Runs the program using settings from a previous version of Windows. Try this setting if you know the program is designed for (or worked in) a specific previous version of Windows.
Run in 256 colors
Uses a limited set of colors in the program. Some older programs are designed to use fewer colors.
Run in 640 × 480 screen resolution
Runs the program in a smaller-sized window. Try this setting if the graphical user interface appears jagged or is rendered improperly.
Disable visual themes
Disables themes on the program. Try this setting if you notice problems with the menus or buttons on the title bar of the program.
Disable desktop composition
Turns off transparency and other advanced display features. Choose this setting if window movement appears erratic or you notice other display problems.
Disable display scaling on high DPI settings
Turns off automatic resizing of programs if large-scale font size is in use. Try this setting if large-scale fonts are interfering with the appearance of the program. For more information, see Make the text on your screen larger or smaller.
Runs the program as an administrator. Some programs require administrator privileges to run properly. If you are not currently logged on as an administrator, this option is not available.
Change settings for all users
Lets you choose settings that will apply to all users on this computer.
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