Question about HP Photosmart C6180 All-In-One InkJet Printer

2 Answers

HP Photosmart C6180 All- In- One

Tried to install the machine, twice it has come up with ink system failure, book suggests may be sensor problem.

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  • alpha3rd Dec 16, 2007

    I was printing a document and the Ink System Failure message came on. Tried turning off and on, but it didn't work.

  • Sonya1 Mar 12, 2008

    I have error message ink system error 0xc05d0381, i have turned off the computer and USB cord as instructed however error message continues to appear.I replaced a cartlidge that was low in ink and restarted but still message persists.

    There is a sound of clicking going on as the printer is aligning itsles.

    Is there another solution?

  • customerdiva Jun 17, 2008

    Had error 0xc19a0031. Followed the instructions to disconnect powercord, take out all cartridges, reconnect powercord, insert cartridges once it turned back on, and it appears to be working. Did scold me for not turning it off before disconnecting the powercord.

  • Anonymous Jul 16, 2008


    problem description : I have replaced the yellow cartridge 3 times, with each time the printer not recognizing the cartridge was full. I made sure it was full at the place I purchased it (twice), so it is the printer, not the cartridge.

    From HP troubleshooting: hank you for contacting HP Total Care.

    If the reset failed and the yellow cartridge has been replaced 3 times the The ink sensor is corroded and giving a false message.

    Try this reset below: ( this is a full reset not a partial as done earlier)

    Performing a semi-full reset of the All-in-One

    Use the On button to turn on the product.

    Remove the power cord from the product.

    Press and hold the # and 6 buttons.

    While holding the buttons down, connect the power cord to the product.

    Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.

    Use the On button to turn on the product. The reset information appears on the color graphics display.

    IF the full reset fails the unit will require service.

    Current status; Rather than replace the whole unit cause of one stinking ink sensor, I am trying to find other solutions. Help!

  • Anonymous Oct 30, 2008

    Same problem but different HP printer. The first solution of the hard reset was KING!!! It worked and I was online with HP and they didn't even suggest this. AWESOME.

  • HP Printer
    HP Printer Dec 15, 2016

    Contact HP for Care at 1-800-585-2494



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Contact HP for Care at 1-800-585-2494

Posted on Dec 15, 2016


I had the same issues. Here is what I did:
disconnect the USB cable
disconnect the power cord
open the cover and take out all print cartridges
close cover
reconnect power cord (if printer does not come on automatically, press power button)
open cover and insert ink cartridges

That worked on mine.

Posted on May 03, 2008


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3 Answers

.photosmart c6180 ink system has failed unable to copy recieve fax or printerror 0xc18a001

As always I start with the dreaded question. Did you use a refilled cartridge in your printer? If so, remove it and install a new HP cartridge. Recycled cartridges are famous for this type of failure. By the way the error code is a Windows error code. If you haven't found a solution to the " ink system failure " yet, it is quite easy to reset (using the buttons) on HP C7180. You can find the reset instructions on my website:
Try this:

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Error 0xc18a0101 persists. Have tried solution given earlier for 0xc18a0001 without success. Ink system failure not resetting; all cartridges are full.

Its tricky mechanism, once printer detects ink system failed it cannot be resetted. Do this take out cartridges from printer., open right cover., find out logic card., remove cmos battery., wait for 5 minutes., refix batyery., power on the printer., follow the screen messges ... I hope it will solve the issue..

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A Google search found this possible solution for you at HP:
Ink System Failure C6180 error 0xc18a0306

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Ink system failure

Plz provide the exact error message

Mar 22, 2014 | HP Photosmart C6180 All-In-One InkJet...

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HP Photosmart C6288 Ink System Failure

Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, replace ink cartridges. If this doesn't clear the error you may need to re-prime the ink lines to fix it. Instructions for doing this are at

Mar 14, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP Photosmart C6180 0xc19a0035 ink system failure message. Tried solution posted on this site. problem reoccurs. Anything else to suggest?

Go to and search for HP Photosmart. They have two protocols for clearing ink system failure errors. One resets the machine and the other re-primes ink through the lines.

Mar 13, 2010 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

HP Photosmart C6180 All- In- One Printer "ink system failure"


There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Nov 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink System Failure HP C5180

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jan 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink System Failure


below is to document that i want you to follow exactly inorder to resolve your issue..


Please let me know the result after following the document.

thank you so much.


Aug 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

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