Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP Photosmart C6180 All- In- One

Tried to install the machine, twice it has come up with ink system failure, book suggests may be sensor problem.

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  • alpha3rd Dec 16, 2007

    I was printing a document and the Ink System Failure message came on. Tried turning off and on, but it didn't work.

  • Sonya1 Mar 12, 2008

    I have error message ink system error 0xc05d0381, i have turned off the computer and USB cord as instructed however error message continues to appear.I replaced a cartlidge that was low in ink and restarted but still message persists.

    There is a sound of clicking going on as the printer is aligning itsles.

    Is there another solution?

  • customerdiva Jun 17, 2008

    Had error 0xc19a0031. Followed the instructions to disconnect powercord, take out all cartridges, reconnect powercord, insert cartridges once it turned back on, and it appears to be working. Did scold me for not turning it off before disconnecting the powercord.

  • Anonymous Jul 16, 2008


    problem description : I have replaced the yellow cartridge 3 times, with each time the printer not recognizing the cartridge was full. I made sure it was full at the place I purchased it (twice), so it is the printer, not the cartridge.

    From HP troubleshooting: hank you for contacting HP Total Care.

    If the reset failed and the yellow cartridge has been replaced 3 times the The ink sensor is corroded and giving a false message.

    Try this reset below: ( this is a full reset not a partial as done earlier)

    Performing a semi-full reset of the All-in-One

    Use the On button to turn on the product.

    Remove the power cord from the product.

    Press and hold the # and 6 buttons.

    While holding the buttons down, connect the power cord to the product.

    Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.

    Use the On button to turn on the product. The reset information appears on the color graphics display.

    IF the full reset fails the unit will require service.

    Current status; Rather than replace the whole unit cause of one stinking ink sensor, I am trying to find other solutions. Help!

  • Anonymous Oct 30, 2008

    Same problem but different HP printer. The first solution of the hard reset was KING!!! It worked and I was online with HP and they didn't even suggest this. AWESOME.

  • HP Printer
    HP Printer Dec 15, 2016

    Contact HP for Care at 1-800-585-2494



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Contact HP for Care at 1-800-585-2494

Posted on Dec 15, 2016


I had the same issues. Here is what I did:
disconnect the USB cable
disconnect the power cord
open the cover and take out all print cartridges
close cover
reconnect power cord (if printer does not come on automatically, press power button)
open cover and insert ink cartridges

That worked on mine.

Posted on May 03, 2008


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