Question about EnGenius EOC-3220 (EOC3220)

2 Answers

Needs reset i have 2 eoc-3220 ext. at a small hotel , the devices configured as AP's, no security, channels set to AUTO and basically the default settings.. wired POE to a DSL 2Wire modem/router.. there are 2 networks.. the one for the guests which runs thru a Guestgate Internet Device for a captive portal to make it easy on guests to connect..a simple password and no WEP configuring.. the other network is private with seperate SSID and it is WEP protected.. lately , almost every day i have to reset the dsl router and guestgate because guests complain that they cannot log on to the internet as it just sits there trying to acquire an ip address.. if i reset router/guestgate, then it connects very fast and well.. i have this problem in more than one site where i need to reset modems routers etc.. can any one give me a clue as to what might be causing this? the kicker is that the private network never has a problem, it is always accessible but it is set on the 2WIRE modem/router and not the access points.. this tells me its the EOC-3220 EXT's or the guestgate device.. any help would be greatly appreciated.. thank you jeff bunk

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.


    An expert whose answer got voted for 20 times.

  • Expert
  • 75 Answers
Re: needs reset

Why don't try M0n0wall . Here is a rough howto

Posted on Apr 08, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: needs reset

Don't use Engenius...there tech support is terrible and that is very mildly put....I don't use them anymore.....

Posted on Jan 18, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I want to reset using RS323 port , i forgot its ip adress


You can reset the device through RS232 port then please follow the below steps.

You need a laptop with Console port and a console cable for EOC-8610 EXT, You really dont need the IP address if you want to do it via console (RS232) interface.

1. Connect the console cable one end to EOC-8610 EXT RS232 port and other end to Laptop serial port.
2. Open Hyper terminal and select com-port option and then provide the username and password for the device management.
3. Go inside the system menu and select Reset Factory default.

Remember if u set to load the factory default settings, the device will loose its config and will boot up with factory default configuration.

Nov 03, 2010 | EnGenius / EOC-8610 EXT / 54Mbps /...

1 Answer

How do I get into my engenuis eco-3220? Someone messed with the ip address and I cant figure it out at all...or it will let me ping then not let me ping...going crazy

There is no reset button on this model. To forcibly regain control of the configuration, you need a USB to serial cable, possibly a null modem adapter (depending on the serial cable), and a serial communication program like HyperTerminal or ZTerm for the Mac.
The manufacturer has incomprehensibly removed the detailed reset instructions from their website, but they can be found here:
Look for the section titled "How do I reset the EOC-3220 / EOC-3220 EXT / EOC-3220+ back to factory default settings? "

Aug 30, 2010 | EnGenius EOC-3220 (EOC3220)

2 Answers

I forgot ip address of my EOC 8610. how do i

Try address in most cases this is default IP for the routers.

Sep 23, 2009 | EnGenius / EOC-8610 EXT / 54Mbps /...

1 Answer

Problem using 2nd hand AP senao EOC3220 EXT

You can use this unit either as an access point, to provide wireless access to a network you already have, or as a bridge, to access a remote wireless network someone else has.
Note that you own the EXT model, meaning that you have to attach your own antenna to the connector before it will function. There is no internal antenna on this model.

Configuration instructions are available at
EOC-3220 Series User Manual
Factory reset instructions are available at:

May 14, 2009 | EnGenius EOC-3220 (EOC3220)

1 Answer

Getting to setup pages

look at your DHCP client table on your router to find the IP address of the device.  You can identify if via the MAC address on the table (and sticker the 3220)

May 28, 2008 | EnGenius EOC-3220 (EOC3220)

2 Answers

EOC-3220ext Loosing its wired connection with lan

Try to Flush DNS Cache
ipconfig /flushDNS


May 08, 2008 | EnGenius EOC-3220 (EOC3220)

1 Answer



-- try to change wireless channel on your access point
-- try to enable wireless security on your wireless network
-- try to assign static ip address on your wireless computer

Apr 26, 2008 | EnGenius EOC-3220 (EOC3220)

1 Answer

There no connection betwen my PC and eoc-322o

I have NO EXPERIENCE with this equipment; but have researched this to some degree on the internet. If you are willing to experiment with me we may both learn something. First thing I learned is the difference between ad hoc and infrastructure networks. I have a feeling the default for most wireless routers and wireless adapters is an infrastructure approach. From reading the EEOC-3220 documentation its default is called bridge mode which is an ad hoc network. (this would seem to require reconfiguring your wireless adapter whenever you move from indoors to outdoors -- not desirable.) This can be changed to an infrastructure network by configuring it as an access point which also appears to allow configuration of additional security options including WEP or WPA encryption and MAC checking and could allow hiding the SSID if desired -- all of which apparently could and should match your indoor wireless router. The preferable configuration for the EOC-3220 would be to set an IP address statically (dynamic may be possible) to one valid for the indoor wireless routers subnet and not already used in your indoor wireless router's subnet and disable DHCP on the EOC-3220 and allow your indoor network to control DHCP for the outdoor segment. From what I can tell this configuration should allow the two wireless devices to attach to your PC in a seamless or transparent manner.

Dec 01, 2007 | EnGenius EOC-3220 (EOC3220)

1 Answer

AP Mode Problems

Probably you have to learn that there are various people looking for an access of the internet through your facilities. Anyway, inorder to solve your problem these are the following recommendation I made just for you. Hope this will be helpful.

1.) How do I reset the EOC-3220 / EOC-3220 EXT / EOC-3220+ back to factory default settings? An RS-232 null modem serial cable is required for this procedure.
(where to buy it :

1. Connect the EOC-3220 to your computer with a null modem serial cable.

2. Start a HyperTerminal session: Click Start and then select Programs -> Accessories -> Communications -> HyperTerminal.

3. After the HyperTerminal window appears:
a. Give this new connection a name. Ex: EOC-3220.
b. Select correct COM port. Ex:COM1.
c. Set baud rate as "38400", data bits "8", parity "none", stop bits "1", and flow control as "None". Then press “OK” to bring up the HyperTerminal window.

4. Wait until the "#" is displayed in the HyperTerminal window.

5. Type "flash reset", then hit enter.

6. Type "reboot", then hit enter. After the device reboots, all settings will be at factory default.

Phase II

1.) Since that you already reseted the AP you need to use the default IP which is user: admin password: admin

2.) Make it sure you need to use different IP such as and the subnet:

3.) The idea of configuration in come from your own desire which was no body can no longer try to match your network IP so that there will be no body access your AP anymore without your knowledge.

4.) You need to make you SSID invisible to everyone inorder no body no longer able to reach your SSID by setting up basic setting which is transparent to everyone.

5) And lastly change the default user and password of your AP.

Good Luck

Nov 24, 2007 | EnGenius EOC-3220 (EOC3220)

Not finding what you are looking for?
EnGenius EOC-3220 (EOC3220) Logo

516 people viewed this question

Ask a Question

Usually answered in minutes!

Top EnGenius Wireless Access Points Experts

Jose Cada
Jose Cada

Level 3 Expert

3530 Answers

Burim Hoxha

Level 3 Expert

468 Answers

Andrew Calhoun
Andrew Calhoun

Level 2 Expert

182 Answers

Are you an EnGenius Wireless Access Point Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides