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Posted on Aug 14, 2009
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Frozen water covers the floor of my freezer

GE standard refrigerator/freezer. Frozen water covers my freezer floor up to 1 inch thick and occasionally I find a puddle on the floor outside the fridge. Is it icemaker pump problems or something more serious?

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Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Aug 14, 2009
Charles T Nevin
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Something less serious I think. Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

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Hi,

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Find and fix the drain and you will be okay again...

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