Question about HP Photosmart 3310 Printer

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Constant "load paper in tray" error even when paper is loaded.

No matter how much paper or what kind of paper is loaded the printer says it is out of paper. You can hear the rollers running and the printer trying to grab paper to print but always returns with an out of paper error. What do I do?

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Re: Constant "load paper in tray" error even when paper...

I took off the back left tab as BikerCplc suggested and it worked for me......

Posted on Jul 10, 2008

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Re: Constant "load paper in tray" error even when paper...

Contacted HP CEO, office getting some interest now!

Re bad paper feeder Did not use main tray feeder until now!

Posted on Dec 20, 2007

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Why is my Epson WF7620 showing" cassette 1 insert correctly"

The switch inside that makesxeither an electrical connection orca mechanical one tells the printer that the paper tray is home loaded and awaiting commands is not being activated by the tray
The switch has become faulty overtime and needs,a replacement
The bit on the tray that pushes the tray loaded switch has broken off the tray is missing the switch or a wiring fault has developed
And the switch has no power so it still can't see the tray even if it is loaded thus error paper tray missing continuously is being displayed

Jul 04, 2016 | Epson WorkForce WF-7620 Wireless Color...

1 Answer

Paper wont load

The obvious thing is to turn the printer off, remove paper tray, take out the paper, look to see if anything clearly amiss with either the printer or the paper tray itself, reflll the paper tray with a moderate quantity of preferably fresh paper - though this should not matter - and replace the newly-loaded tray. Turn the printer back on and see if it works or not. You may also try single sheet manual feed if this available for your printer.

Mar 12, 2015 | Printers & Copiers

1 Answer

My OKI C5500 will only print from the MP tray, and will not take paper from the bottom paper tray, even though there is plenty of paper in the bottom tray. Its giving me a 490 Error message, but I do NOT...

490 error means -


Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

Feb 17, 2010 | OKI C5500n Printer

1 Answer

My printer will not pull paper from the manual tray. I am trying to print envelopes and postcards from the manual tray. Even when I select manual tray in the "paper source" field it will not pull. I think...

Check the Paper Handling Menu. The Tray 1 size and Tray 1 Type should be set to Any Size. This means that the printer should pull the paper from Tray 1 first when paper is loaded in tray 1

Oct 15, 2009 | HP P4515TN LaserJet Printer with 500 Sheet...

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Dell 3000cn keep getting load mpf when i try to print but there is paper in the tray. how do I get it to recognize the paper. I've changed nothing on the computer but this just started to happen! please...

I have a Dell 3010n myself, and a few times I did run into that "Load MPF" issue.
1.) Before printing a document, please check and see the properties. i.e. Kind/type of paper, which tray, or if printing envelopes or any other document than a regular 8 x11 paper. Putting all the tray and paper type selection on "Auto" can be very helpful.
2.) On the printer itself, there is a menu button where you can configure the type of paper, i.e. regular 20 llb. copy/print paper, glossy photopaper, thicker paper - after you place a fresh load on the paper tray and slide it in, usually it will ask you which type of paper you just loaded. Make sure it is the same settings as the document that you are trying to print: i.e. if document settings on computer was set to print on photopaper and you have regular paper on the tray, the printer will do a "Load MPF".
The paper sensor on it is amazingly (for a Dell, that is) sensitive and it can differentiate across a lot of paper types/thickness. If you have several computers and user across a network, and there are several paper-type settings done on the printer itself, this "Load MPF" issue will present itself more often.
In my case, it's simply because the person who recently changed the paper-type to glossy cover paper from some user who previously printed to a transparency forgot to revert MPF/Tray 1 to regular copy/print paper. Most cases, the printer setting on the PC has been left to print on to a transparency by default, so even if I stack the tray with copy paper to the hilt, it still will do "Load MPF".

Jul 25, 2009 | Dell 3010cn Laser Printer

2 Answers

Lexmark t642 load mp feeder with letter

The reason that your printer is asking you to load paper into the MPF is that it doesn't think it has that size paper in tray 1 or 2. Make sure that the green paper guide in the paper tray that you want to print from is latched in the correct position. This guide tells the printer what size paper is in the tray. If you have it even slightly out of position you'll get this message.

Mar 11, 2009 | Lexmark T642 Laser Printer

1 Answer

Paper won't pick up from the paper tray. I keep getting a load error message or paper tray message no matter how I load the paper. I get the codes "A4" and "024-964" Thanks

Check your printer for paper size and type settings. Ensure they are set to letter and plain1. Also check the program you are printing from (Word, wordperfect, etc) and ensure the paper size is correct there as well.

Feb 25, 2009 | Dell 3100cn Laser Printer

2 Answers

HP LaserJet 2430dtn - "Tray 2 open or empty"

1-Is the paper set correctly in the tray? if you have Letter paper in it make sure the guides are snug against it

2-Check the lever inside the tray, remove the tray and look at the tires there should be a lever that you ca move freely that is the paper sensor

Oct 10, 2008 | HP LaserJet 2430dtn Printer

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