I am having problems loading the OS on my Masterlink!

Hi, I'm in the process of restoring a Masterlink, and have just done what you are trying to do. Go to this link:

http://www.alesis.com/masterlink

Read through the materials and then go into "Docs and Downloads" and there you will find the "System Software Update Guide", which explains how to determine which OS version you need based on your serial number, so you can create the ISO disc for the OS you need. I suggest you print it out for easy reference. Then download and unzip the OS files and create your Operating System ISO CD. The instructions are pretty clear so if you're methodical you should have no problems getting up and running soon. Have fun!

During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart also click start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)

Hope this helps you

to solve your black screen with just cursor
1. disconnect all (external) devices on your netbook 2. remove battery and adapter then press and hold the power button to drain flea power for about a minute 3. put the battery and adapter back in. 4. power on (as soon as you hit power button tap "F8" key) 5. advance boot options>safe mode (after loading still black screen and just cursor: press alt + ctrl + del then access task manager - new task > run > explorer.exe (should bring up your desktop) 6. access system restore under start > accessories > system tools > system restore 7. restore to an earlier time
to solve your re-installation of OS
1. boot to bios by pressing "F2" or "Del" (depending on your manufacturer) 2. once in bios look for restore defaults 3. save and exit 4. boot options under "F12" highlight media drive press enter and continue pressing enter until you see windows loading screen

try to reset the bios to factory defaults to do that keep tapping the f2 key as soon a you turn on the computer until you see the bios screen then using keyboard go to a tab which says boot then press f9 key press 'y' to confirm then your computer should boot properly everytime..
take a look at this picture just to show you how that screen looks if this doesn't work try doing system restore..to do system restore try this link..see the use system restore topic

Would you be able to get the Windows loading bar before it goes to a dark screen if yes we could reinstall the Windows wherein you would lose information on your computer and to do the reinstallation all that you would need to do is start tapping on Alt+F10 as soon as you turn on your computer untill we find Windows loading files on the screen and then you would get the Acer recovery management Windows from where you need to select completely restore system to factory defaults and then keep following the instructions on the screen clicking on a few next ok or yes buttons and it would complete the process in 30-45 minutes time;if you are unable to get the Windows loading bar or the Acer logo then you would haveto conatc technical support and set up a repair for a video card issue.

Dear Brother, You will need to reload the OS onto the device.............. OS software Get From Here(India); AT&t Click here ; Or CLICK here Once downloaded and installed, follow these directions:

• Download the OS file from your carrier website to the PC then install it to the PC by running (double clicking) the file you downloaded.
• Go to c:program filescommon files esearch in motionapploader directory.
• Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
• The process takes about 45 minutes to an hour depending on how much data you have to backup and restore during the process. Once it's done loading the new OS it will reboot (it may do this twice during the entire process.) You will see a white screen with an hourglass for up to 20 minutes at a time while the DM says "waiting for initialization." If, for some reason, you end up with a white screen with small icons and the number 507, simply connect to the PC again and run Loader.exe again and it should load the OS to the device.

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go ahead and try it. reload the os. it is avail on the alesis site.
the o.s. may be corrupted and a reflash is what it needs. if the issue persist, the HD may need to be replaced.

you will need to burn an image cd for the masterlink. most cd programs can do this. if you cant, send me an email.


[email protected]

dave

if you are computer savy, you can disassemble the masterlink and test the cd drive in another computer. if it works, check the power connector to the cd drive. switch it with the hd connector to see if it fires up.


keep use posted.

[email protected]


dave

Is this what you want.
Masterlink OS v2.21 For Windows & Mac
MasterLink allows new software to be installed via CD-ROM. If you have a PC or a Mac with a CD-burner, you can download the file below and create an updated CD for your MasterLink.

You need to listen to your C400 as it boots for further hints as to wether your problem is hardware or software.

At power on a number of events occur,then if the POST (power on self test) completes you get a single beep. If you are getting more than one beep it is important to note how many.

This will aid in figuring out what hardware is involved.

After POST your system starts operating system input.

If you get to the point that it starts to load your OS then if you get a succesful load I would go back and figure out when did the problem start, (Have you loaded new software) if so you might have a restore point you can go back to.

( To access the System Retsore Wizard, click Start, and then click Help and Support. Click Performance and Maintenance, click Using System Restore to undo changes, and then click Run the System Restore Wizard.)

If you fail before the operating system loading screen then consider you might have loose memory chips (you did say it was a laptop and could have be jostled) Loose memory might affect the first 64 MB of Ram used for the load instructions.

If you get the blue screen after you OS loads you might want to reload your OS, but I would do Scan disk / Defrag First in that order. Scan disk will identify bad hard drive sectors and attempt repair. Defrag will consolidate your software. These two should be run monthly especially if you delete any files regularly. (email, web sites)