Question about Alesis MasterLink ML-9600

1 Answer

I am having problems loading the OS on my Masterlink!

The screen keep saying "restoring defaults" for over 45 minutes.  I brought the system used and I am not sure of what to do! Thank you!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers
Re: I am having problems loading the OS on my Masterlink!

I recommend getting a new copy of the OS. Im sure they have it on their website or even on some recording sites. Once you have that cd it is pretty easy/quick to restore system to OEM. If it continues to hang there is and internal issue, probably with your main PCB. Too much work :/

Posted on Jan 17, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

How to download the OS firmware?

Hi, I'm in the process of restoring a Masterlink, and have just done what you are trying to do. Go to this link:

Read through the materials and then go into "Docs and Downloads" and there you will find the "System Software Update Guide", which explains how to determine which OS version you need based on your serial number, so you can create the ISO disc for the OS you need. I suggest you print it out for easy reference. Then download and unzip the OS files and create your Operating System ISO CD. The instructions are pretty clear so if you're methodical you should have no problems getting up and running soon. Have fun!

May 05, 2014 | Alesis MasterLink ML-9600

1 Answer

Can not find os

Download the OS from the Alesis website, write it to a CD as an ISO image, put the CD in the Alesis, and follow prompt to load the OS

Aug 22, 2012 | Alesis MasterLink ML-9600

1 Answer

Want except the os file

I found that downloading and writing of the OS to a CD was operating-system dependant - I spent ages trying to get an OS downloaded through WIndows Vista to work, with no luck, but when I found a previous OS disc that I'd created with XP, that worked fine.

May 03, 2012 | Alesis MasterLink ML-9600

1 Answer

The CD drive won't eject

i have had this problem with "system error" and "hdcd to reset" on the screen. try powering down, then unplugging from ac for 30 minutes. power up while pressing hd/cd button.
good luck.

Aug 23, 2010 | Alesis MasterLink ML-9600

1 Answer

Masterlink says load OS

go ahead and try it. reload the os. it is avail on the alesis site.
the o.s. may be corrupted and a reflash is what it needs. if the issue persist, the HD may need to be replaced.

you will need to burn an image cd for the masterlink. most cd programs can do this. if you cant, send me an email.


Nov 09, 2009 | Alesis MasterLink ML-9600

1 Answer


Either the HD is bad or you will need to reinstall the O.S. /firmware.
the firmware is avail on the alesis site


Jun 08, 2009 | Alesis MasterLink ML-9600

1 Answer

Upon turning on our Masterlink, it read "LOAD OS".

if you are computer savy, you can disassemble the masterlink and test the cd drive in another computer. if it works, check the power connector to the cd drive. switch it with the hd connector to see if it fires up.

keep use posted.


Apr 14, 2009 | Alesis MasterLink ML-9600

1 Answer

Masterlink "Disc Read Error"

try to reinstall the O.S. /firmware.
the firmware is avail on the alesis site


Sep 11, 2008 | Alesis MasterLink ML-9600

2 Answers


I tried the "pressing play/pause and record simultaneously" during power
up, and it worked.....dunno for how long. The unit still makes strange
noises occasionally and doesn't seem completely healthy, but it's up
and I'm copying files that I want to save. We'll see.

Jun 12, 2008 | Alesis MasterLink ML-9600

3 Answers

Would pay for an OS Disc, I am unable to get the download to burn properly

Is this what you want.
Masterlink OS v2.21 For Windows & Mac
MasterLink allows new software to be installed via CD-ROM. If you have a PC or a Mac with a CD-burner, you can download the file below and create an updated CD for your MasterLink.

Mar 13, 2008 | Alesis MasterLink ML-9600

Not finding what you are looking for?
Alesis MasterLink ML-9600 Logo

Related Topics:

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top Alesis DVD & Blu-Ray Players Experts


Level 3 Expert

93895 Answers

The Knight
The Knight

Level 3 Expert

66463 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Alesis DVD and Blu-Ray Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides