Question about Dell 962 Photo All-In-One InkJet Printer

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Doesn't appear I have a dell 962 AIO, when I click programs, then dell printers, I don't see the all in one CENTER. Where is it?

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It should be there. Or try to reinstall the software and restart your system. what OS do you have?

Posted on Dec 27, 2007

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1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Hi...The printer went on the blink, and I ended up


    Many thanks for all of your help.....Problem is solved--my son in law came and got it straightened out again. Re insallation did the trick.

    Jan 30, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    I have a similiar problem with my Dell AIO Printer 962


    reinstall the printer and fax cd that came with your computer

    Jul 10, 2009 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Scanning


    Which Dell Printer are you using?

    Go to Information about Dells Inkjet, All-In-One Printers, scroll down and click on the owners thread for your Dell Printewr. Instructions on how to install are there.

    Rick

    Dec 24, 2008 | Dell 962 Photo All-In-One InkJet Printer

    2 Answers

    Can't get all-in-one center to work


    bin the printer and do not buy from dell again

    Apr 28, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Can't find Disc 2


    Dell.com, click the support tab. Model>Printers>Printers>962>Confirm.
    There are all drivers that you need. Any other untilities can probably be found on the site as well.

    Apr 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Aio 962 dell


    I have the same problem. cant get it to work on vista

    Nov 30, 2007 | Dell 962 Photo All-In-One InkJet Printer

    2 Answers

    My Dell AIO 962 Printer does not respond


    The printer is dead and needs replacement. If covered under warranty, u can get a replacement from Dell. Speak to Dell support and they can give you alternative solution.

    Nov 08, 2007 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell all-in-one printer


    From Start, choose "All Program". Select "Dell Printers", then select "Dell Photo AIO Printer 922", then select "Dell All in One Center".

    Feb 14, 2007 | Dell 922 All-In-One InkJet Printer

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