Question about Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

My Cyber shot is not working :(

When I push the power button the lens comes out and the screen lights up, then as soon as the lens goes all the way out it will retract and turn off. I tried to change the batteries that did not help.
Please help me

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try this! i did and now it works!!

easy! charge the battery.With power off,whack the base of the camera against the palmmy Cyber shot is not working :( - 1.gif of your hand four or five times.wait five minutes,turn camera on and whack the side of the camera nearest the lens against the palm of your hand.then whack the base again and the lens should pop out.Worked for me!!!

Posted on Feb 28, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My camera light comes on and buy my lens is stuck

if u push te lense in it should pop right into the slot. =) have a grooovy day =)

Oct 13, 2009 | Sony Cyber-shot DSC-S750 Digital Camera

1 Answer

Lens stuck open

hey, I had the same problem when I accidentally droped my camera, some parts in the mechanism are probably broken or jammed.

Most likely repairs required.

Apr 13, 2008 | Samsung Digimax S600 Digital Camera

1 Answer

Cyber Shot DSC-W55 " Will not Access "

smack it on something, i dropped mine after 30 minutes of frustration and it started working. the next time that it happened i hit it on my table on purpose and it worked. i dont know why but this worked.

Aug 25, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer


Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Lens stuck open

I have to agree with one of the comments previously posted. I too had a Sony DCS-S700 and the lens was stuck open. Whenever I turned the camera on, the Sony Cybershot logo appeared and dissappeared, turning the camera off. I noticed the lens was crooked, so I moved it in the center direction and the camera worked again.

Mar 06, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

2 Answers

Lens stuck out; camera won't stay on

I have the same problem. Its actually because the On/Off button got pushed in somehow and its stuck. At this time right now, im not sure how to make it unstuck, but sometimes it will stay on. But when you push on, since its being held down, its stuck that way and immediately turns off because its still being held down constantly. Maybe try using a thing needle to try and push it out?

Nov 13, 2007 | Kodak EasyShare M853 Digital Camera

1 Answer

Lean do not come out

assume lens has been . . . dropped ( typical ) but cost of new lens nearly same as new camera ; as last ditch effort ' coax ' your lens out with very gentle ! rocking action - may work one more time , or will start working again ( good luck ) ;

Jul 28, 2007 | Sony Cyber-Shot DSC-S500 Digital Camera

1 Answer

Digital camera

Good Day, if the steps Sony said still not helped, most probably lens assy is defective, true that when it is left protruding a long time, the lens mechanism might stucked, motors might not work or gears stucked. Thanks

Jul 14, 2007 | Sony Cyber-Shot DSC-P73 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-S40 Digital Camera Logo

Related Topics:

79 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

james laughton
james laughton

Level 3 Expert

2189 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides