Kodak EASYSHARE 5500 All-In-One InkJet Printer Logo

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Posted on Aug 13, 2009
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My 5500 printer will not print from computer. never had this prob

My kodak 5500 printer will not print a thing from the computer. i've had this printer almost a year and never had this problem. Someone Help me please I need this for my business. Thank you
Joe

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  • Expert 154 Answers
  • Posted on Aug 13, 2009
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Check your printer on the Control Panel, Printers and faxes and make sure that your printer is set as default printer and its Online. Then Unplug and re plug your printer.
Hope this would help.
Thanks
Josh - Kodak Specialist

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I gave my dauther a kodak 5500 printer for christmas, it prints the test sheet ok but then does not print anyother pages. it has new ink both black and colored. thank you in advance for your help kelly c

This can be the issue with printhead if you are printing documents (black color can be missing from the print)

Try to print a picture from the computer, if it works then the issue is with black color (printhead needs replacement)
If nothing prints from computer then call kodak tech support (drivers will be re-istalled, delete the printer icon from Conntrol Panel > Printer and Faxes > Restart the computer > Connect the printer USB cable again.
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go to kodak.com/go/itg and download latest firmware for ur kodak printer.. call kodak support for further assistance.
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Try returning it because Kodak discontinued the whole 5xxx series because of all the problems those printers had.
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go to kodak/go/printheadsupport for instructions on how to replace it.
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Call Kodak Support at 1-800-421-6699. Sounds like your print head. They are excellent and solved my problem with next day supply of new print head and ink cartridges Free. Amazing service and great Kodak 5500 AIO printer.

Good luck.

Joe J
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Kodak All In One Printer Series 5500

Ok. call 1.800.421.6699 for the print quality prob. With the fax, they might be able to help you too.
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