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Posted on Aug 13, 2009
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G2 touch screen doesn't work any longer

Whirlpool microwave g2- touch screen. The touch screen does not work properly. If you touch a command a differnt command/menu comes up. Some menus are inaccessable. Any idea how I can get this repaired in Austin, TX?

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Dana Newcombe

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  • Master 1,564 Answers
  • Posted on Aug 13, 2009
Dana Newcombe
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Joined: Jun 20, 2009
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You must remove the vinyl cover from the control panel and wipe down the face underneath it with denatured alcohol. It's pretty tricky depending on your mechanical caliber.
Then clean the inner side of the vinyl cover the same way. Caution don't soak the power unit just dampen a cloth, this goes for the cover also!

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Whirlpool microwave g2- touch screen. The touch screen does not work properly. If you touch a command a differnt command/menu comes up. Some menus are inaccessable.

We repair these for customers nationwide with our guaranteed $39.95 service.

Feel free to contact me directly.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com
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If you or someone you know wants to look into this, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
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We're happy to help and we appreciate your thoughtful rating of our answer.

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I would consult the manual or contact the manufacturer or installer.

We're happy to help and we appreciate your thoughtful rating of our answer.
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