My 2130cn laser printer has been trying to delete a document from the printing queue for 30 min and this has halted all printing. How do I get rid of the one document out of the queue so I can print?
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What version of driver are you using? I've found that sometimes an older driver will work for the new computers. I'm noticing that Dell has their Open Manage Print Software that covers all the drivers that you would need. The thing is, there are also multiple versions (A08, A09) of that as well. I would try them
Sounds like you have print jobs stuck in the print queue. Try deleting all documents in the queue and resending print job. Some print drivers choak on PDF documents. Try updating the print driver by download it from the manufacturer.
Try deleting printer then re-installing printer and updating the print driver.
The reaason it keeps trying to print is because it's in the print queue on your network.
Have whoever sent this to the printer open the print queue and delete it.
Only the originator or the print queue admin can delete the job
No problem, it's with almost all printers in this "low" class.Always need to reboot the PC to delete documents in queue.The other way is waiting, but in some cases you will wait more than 10 mins.
Have you tried to stop the spooler service in services?
Option 1) Click on start orb Type in search window: services.msc click ok Scroll down to Print spooler service and click on it in the right side window. On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later. next delete the print job in the printer queue then restart the spooler service Resubmit your new print job.
Option 2) If that doesn't clear it, the next step would be to stop the spooler service as stated above Go into windows explorer (Print job data is collected and stored in a spool file in the spooler folder.)
It is located in: C:\WINDOWS\system32\spool\PRINTERS
Your print job will show 2 files there Example below: 00002.SHD 00002.SPL
Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again. Next go back to services window and restart the spooler service
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