Question about Brother MFC-3240C All-In-One InkJet Printer

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Top Paper Feed Won't Work

Top feeder doesn't work. The rollers turn but I have to force the paper into the roller for it to catch & start copy/fax/scan.

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Re: Top Paper Feed Won't Work

Like a worn running shoes, the paper feed roller of the Automatic Document Feeder (ADF) have lost it's traction and has to be replaced or cleaned. Paper just slids and doesn't picked up properly without that little push. Professional servicers use a cleaner specifically designed for rubber rollers. However, YOU CAN get extra miles on it by dabbing a Q-tip in warm water and cleaning the paper feed roller on the ADF. Like all eletrical devices, the unit has to be turned off and unplugged before working on it. Take all precationary measures and goodluck.

Posted on Jan 17, 2008

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remove the paper feed cartridge, open the printer up and remove all corona wires, and anything that will slide out

look to see the feed rollers and try lifting on the rollers with your fingers to take any tension off of the top roller always try to remove the paper from the feed area slowly work the paper out if you still see small piece of paper try working them out with a stiff piece of index stock

avoid damaging the rubber rollers with a sharp object and by all means do not force the feed rollers they were designed to move in one direction..towards the copy area a pair of tweezers and hemostats work very well

the fact that the paper went in sideways lends me to believe you have a fed roller problem or an obstruction

once you clear the jam cean the feed rollers with soft cloth and alcohol

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Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.

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