Question about Lexmark X2350 All-In-One InkJet Printer

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Will not fax long distance

Hello I have been trying to fax long distance and it is not allowing me to. When I had the all in one printer at my house it was working. Do you have any idea why it wont go through?

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Make sure that the number looks like this


Posted on Nov 30, 2007


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Do I have to dial 9-1 before the area code when faxing?

Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.

May 11, 2011 | Ricoh Aficio CL3500N Laser Printer

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I would like to send a fax long distance using a calling card. I tried but it won't go through. Can it be done? I could do it on my other HP.

would like to send a fax long distance using a calling card. I tried but it won't go through. Can it be done? I could do it on my hp 6500 printer

Dec 29, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Why is it when I am sending a long distance fax to another state I receive a code that says G3.

There are several reasons this could be happening.
  1. Does your office allow for long distance dialing and if it does, do you need to "Dial 9" or some code before dialing long distance?
  2. Have you dialed "1" before the area code?
  3. Is the area code correct?
These are the most common reasons why you would get a long distance error while faxing. Hope you find this useful.

Nov 16, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...

Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.


  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

Cannot fax out security question

the phone company had inadvertently dropped long distance on my fax line. Cannon support identified that as the problem and the phone company got my long distance back and every thing worked

Jun 11, 2009 | Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)

1 Answer

Phone dialup-local phone service

You do not need a dial-up internet connection to use fax. All you need is a working phone line. Beyond that it works like a phone call (think of it as one fax machine calling another fax machine), so if your plan allows you to call locally only, then you can only fax locally as well. If you try to fax long distance, it may or may not work based on whether you can make a long distance phone call. Also, you will be charged for long distance calls if you fax long distance. These fees have nothing to do with Lexmark or whatever brand your fax machine is, it is the phone company that will charge you.

May 10, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

Can't fax

Can you send faxes to a local number? If you can the problem is likely to be that there is no long distance carrier set up for your new VOIP service. You could also try using a regular telephone connected to the same jack as the fax uses to try dialing a long distance number, this may give you a hint as to what's wrong. You should also contact Comcast tech support about this problem, the VOIP box may not be properly configured for long distance service.


Dec 04, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Long distance faxing

Check out first with your Telephone services, and then since it take time for fax for a long distance so wait for 10 minute to complete a page.

Also read the useful information for setting from Dell Website:

How To send Fax

Let me know if I can assist you further.


Oct 03, 2008 | Dell 924 All-in-One InkJet Printer

3 Answers

Using a calling card for a long distance fax

It will surely help if you are using a calling card that has a pinless dialing feature where you don't need to dial your pin. I use calling card and it has that feature and sending a fax through regular fax machine is easier than having to dial your pin midpoint.

Apr 19, 2008 | HP Photosmart 2410 All-In-One InkJet...

2 Answers

Inserting pauses in fax dialing number

Try a comma or multiple commas and test the delay.

Sep 27, 2007 | Canon imageCLASS® MF4150 All-In-One Laser...

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