Question about Microsoft Xbox 360 Console

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Xbox 360 it wont read any disk e.g. 360 games, dvd's, cd's it just says unplayable disk and it doesnt make a sound like it usually does when it reads a disk it does a really quiet buzz for about 3 secs then says unplayable disk what should i do

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Re: xbox 360

Sounds like you have a faulty DVD drive. If you are still in warranty Microsoft should either repair/replace the console, call them and explain the situation. Otherwise, if your warranty is out, you could replace the DVD yourself, there are many places to pick up the drives, ebay is a good place to start also would be able to help.

Please rate if at all useful, thanks!

Posted on Nov 30, 2007

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My Xbox 360 wont read any games, CD's or DVD's

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KEEP SAYING UNPLAYABLE DISC My xbox 360 keeps reading unplayable discs but if i sit there long enough and keep turning it on and off, it will work. But after doing it for half an hour it gets really...

Sounds like the laser is starting to go bad in your dvd drive if it has to read it a few times before it might see the discs.

The laser is inside of the dvd drive and it looks like this:

Depending on the manufacturer of the drive will depend on the laser you will need to get.

You could also take a can of air in the meantime and blow some into the drive to make sure that there is no dust or dirt on the laser as this could cause that message as well.

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Disk reading error


this is a possible laser read problem.
Try an official DVD Movie. And also a music CD.
if it reads nothing at all, i,d suggest a laser head cleaner.
Or a replacement DVD Drive.

Mike @ compurepair.

Mar 26, 2009 | Microsoft Xbox 360 Console

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Xbox console reads disks then says unplayable disk

this is the laser unit that is faulty, it either needs replacing or you could try cleaning it with a cotton earbud to see if that helps. if its still doing the same after cleaning you could also try adjusting the laser power, sometimes after its been played for years the laser loses power and you will have faults such as this. adjusting the 'pots' on the laser itself to around 282 will help greatly.
if you need a guide just email me or let me know via my website at and i will be more than glad to help you.


Feb 06, 2009 | Microsoft Xbox 360 Console

1 Answer

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You will need your dvd drive replaced. We can do this for you.

Dec 30, 2008 | Microsoft Xbox 360 Console

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It sounds like your drive has died. You will need to purchase a replacement from Microsoft or a licensed dealer. You can't replace with a generic drive as the Xbox uses proprietary firmware on them.

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Sounds obviouse but have u tried just running a laser cleaning disk? always start simple :)

Nov 14, 2008 | Microsoft Xbox 360 Console

1 Answer

ALL disks I put into my 360 are reading,"Unplayable disk". I even tried...

your cd unit is gone, there is no way you can fix it without opening the console.

May 25, 2008 | Microsoft Xbox 360 Console

1 Answer

My xbox360 doesent read anything it says unplayable disk

hi there, what you can do is maually clean the lens , free it frm dust and residue. be sure to clean it thoroughly so that it will not be damaged and wont read anymore cds.

hope this will hlp you.

Jan 28, 2008 | Microsoft Xbox 360 Console

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