When I start the computer it gos to the intel logo and stops, therteefore I can't use the recovery disc to repair the faults

hi
How to reinstall the Operating system on your computer

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
To start the system recovery:
1.Restart the computer.
2.When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3.If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
1.Restart the computer.
2.When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3.Press the CD-ROM drive eject button and insert the disc labeled System CD.
4.Close the CD-ROM tray.
5.Refer to on screen instructions to select either CDROM or USB CDROM.
6.The computer will boot from the Acer Recovery Media
7.When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

8.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.
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Did your computer come with a recovery disc, Windows disc or have you create a recovery set of discs?

If after reading all of this you find yourself overwhelmed or unwilling to try, take it to a shop.

Another option to the below copied from the Help section to reach the Recovery would be to open the Control Panel. If Category view, under System and Security, select Back up your computer, then Recover system settings, **Then Advanced recovery methods. If in Icon view, select Recovery and you will be at the ** above. There's where the discs above will come into play. If.you don't have any of those, you will have to hope they have a hidden partition on the drive containing the recovery which will either show itself there or in the F8 process below..

To open the System Recovery Options menu on your computer 1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer using the computer's power button.
2. Do one of the following:
*If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
*If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter. (If Repair your computer isn't listed as an option, then your computer doesn't include preinstalled recovery options, or your network administrator has turned them off.)
4. Select a keyboard layout, and then click Next.
5. On the System Recovery Options menu, click a tool to open it.

1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer using the computer's power button.
2. Do one of the following:
   • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
   • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter. (If Repair your computer isn't listed as an option, then your computer doesn't include preinstalled recovery options, or your network administrator has turned them off.)
4. Select a keyboard layout, and then click Next.
5. On the System Recovery Options menu, click a tool to open it.

That is because the back up discs need to be run from a recovery program that is on the recovery drive of your computer. Press F8 when the computer is starting and select the repair function. Then follow the instructions.

Click the "Start" icon in the lower-left corner of the screen and click "All Programs." Click "VAIO Care" then click "VAIO Care" again. The VAIO Care program will open.

Click "Recovery & restore" on the left side of the VAIO Care window, then click "Recovery." Click "Recovery Computer" on the right side of the program window.

Click "Yes" to verify that you are aware the computer will be recovered to its original factory settings and that all of your personal files and programs will be erased.

The computer will restart and the recovery process will begin.

When the process is finished, the computer will restart again and boot up to the Windows 7 setup screen.

Recover Using Recovery Partition

Turn on or restart your Sony Vaio computer.

Press the "F10" key repeatedly when the Vaio logo appears on the screen during the boot process to be redirected to the Boot Options menu on your machine.

If the Boot Options menu does not appear by the time the Windows logo appears on your screen, let the computer finish booting up, then restart the computer and try again.

Highlight "VAIO Recovery Environment" in your Boot Options menu and press "Enter."

The VAIO Care program will appear on your screen.

Follow steps 2 and 3 in Section 1 to recover your Sony Vaio computer with Windows 7 to its original factory settings.

Recovery Using Recovery Discs

Insert the first recovery disc in your optical drive and restart your Sony Vaio computer.

The total number of recovery discs varies based on your Sony Vaio computer.

The Boot Options menu will appear on your screen. Highlight "Start Sony VAIO Care Rescue" using the arrow keys on the keyboard and press "Enter." The "VAIO Care Rescue" program will appear on the screen.

Click "Tools," then click "Start advanced recovery wizard." In the "Do you need to rescue your data?" window, click "Skip rescue."
Click "Factory condition," then click "Next." Click "Yes, I'm sure" when asked if you want to proceed with the recovery knowing that all of your personal files and programs will be erased. Click "Start Recovery." Remove and insert the recovery discs as prompted by the computer.

Remove the final recovery disc and click "Restart" when a message appears on the screen informing you that the recovery is complete.

The computer will boot up to the Windows 7 setup screen where you can begin personalizing your operating system

hope this helps

Put in windows disc. Make sure computer boots from disc drive. Do a startup repair in vista/7. In XP let the disc load then select REPAIR COMPUTER. It will go into recovery console. Type your password, select your drive, then type CHKDSK /R. Let it scan. Restart.

It sounds like you have corrupted files in windows, or you have a problem with the hard drive. Remove the hard drive and re-seat it back in place, start up the computer! If no change, use the original recovery disc if you have one and reload the operational system, if that fails have the hard drive tested for bad sectors at the computer repair store.

try to follow this prosedure if you have XP . i recomend you part 2.

http://support.microsoft.com/kb/307545.

If you have a Windows Vista installation disc:

1. Insert the installation disc.
   

2. Restart your computer.
   

   Click the Start button , click the arrow next to the Lock button , and then click Restart.
   

3. If prompted, press any key to start Windows from the installation disc.
   

4. Choose your language settings, and then click Next.
   

5. Click Repair your computer.
   

6. Select the operating system you want to repair, and then click Next.
   

7. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.
   

If Startup Repair is a preinstalled recovery option on your computer:

1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
   

   Click the Start button , click the arrow next to the Lock button , and then click Restart.
   

2. Do one of the following:
   

   • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
     

   • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
     

3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press ENTER. (If Repair your computer is not listed as an option, then your computer does not include Startup Repair as a preinstalled recovery option.)
   

4. Select a keyboard layout, and then click Next.
   

5. Select a user name and enter the password, and then click OK.
   

6. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem and, if necessary, it might restart your computer as it makes repairs.
   

hope this help

The drive should have came with a boot disc. If not re-install a the 400 gig drive and go to last known good configuration.
For Vista:
To access the System Recovery Options menu

If you have a Windows installation disc:

1. Insert the installation disc.
   

2. Restart your computer.
   

   Click the Start button , click the arrow next to the Lock button , and then click Restart.
   

3. If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check the information that came with your computer.
   

4. Choose your language settings, and then click Next.
   

5. Click Repair your computer.
   

6. Select the operating system you want to repair, and then click Next.
   

7. On the System Recovery Options menu, click a tool to open it.
   

If your computer has preinstalled recovery options:

1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
   

   Click the Start button , click the arrow next to the Lock button , and then click Restart.
   

2. Do one of the following:
   

   • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
     

   • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
     

3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press ENTER.
   

4. Select a keyboard layout, and then click Next.
   

5. Select a user name and enter the password, and then click OK.
   

6. On the System Recovery Options menu, click a tool to open it.
   

1. Insert the installation disc.
2. Restart your computer.
Click the Start button , and click Restart.
3. If prompted, press any key to start Windows from the installation disc.

Note:If your computer is not configured to start from a CD or DVD, check the information that came with your computer. Just tap F12 while booting to force boot from cd or You may need to change your computer's BIOS settings to boot from cd. 4. Choose your language settings, and then click Next.
5. Click Repair your computer.
6. Select the operating system you want to repair, and then click Next.
7.
On the System Recovery Options menu, click a tool to open it.

If your computer has preinstalled recovery options:
1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
Click the Start button , and click Restart.
2. Do one of the following:
• If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press ENTER. (If Repair your computer is not listed as an option, then your computer does not include the System Recovery Options menu as a preinstalled recovery option.)
4. Select a keyboard layout, and then click Next.
5. Select a user name and enter the password, and then click OK.
6. On the System Recovery Options menu, click a tool to open it.
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Start up from the OSX disc by holding down the 'C' key on powering on. From the top toolbar, select 'Disc Utility' from the 'Utilities' menu.
Select the hard drive in the left hand column ans run 'First Aid'.
This will diagnose and repair any problems with the hard drive unless the drive is beyond recovery, in which case you will need to replace the hard drive.