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How to fix a insagnia dvd player

My dvd player will not read any disks i took it a part and cleaned it but it will still not read. dvd player will not recognize disc, and there is a faint beeping sound.

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Re: how to fix a insagnia dvd player

Simply put. Don't ever purchase an Insignia product ever. I Have the same problem with a product I purchased just over 3 months ago, and the Insignia Customer service rep Sandra Larraburu gave no help to me other than the following solutions.
1. Make sure all the cables are plugged in right (Are you serious Sandra?)
2. Try a different DVD (I told her in my original email that I had even been trying different DVD players, so of course that was done)
3. UnPlug it (Is this a solution?)
4. Plug it back in (O....kay)

Then she proceeded to tell me that because the manufacturer's warranty had expired after 90 days, that I was entitled to no resolve.

Note Insignia states this "All of us here at Insignia strive to provide the best quality products
and a
great customer care experience"

If that is the sign of a company striving, I've learned my lesson.
No Insignia for me again.

Posted on Feb 05, 2008

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Re: how to fix a insagnia dvd player

Most of these issues sound like the drive head is out of alignment. This is not an easy fix sicne it requires taking the player apart and calibrating the tilt of the motor and the distance of the focus for the laser.

One easy way to tell if it's a calibration issue or a bad motor is to use a pen to hold down the "door closed" button with a disc in the drive and see if it spins up. If it doesn't spin up, then you'll need a new drive motor. Most computer DVD ROM drives will use a similar motor and can be parted out for what you need.

Posted on Apr 17, 2008

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The go video DV2130 will not read a dvd. It loads, but will not play. Can this be fixed? No longer under warranty

  1. Make sure you have a non home made DVD. Some DVD players will not play DVD'S in certain formats.
  2. If you have a normal DVD in the DVD player and are getting "NO Disk" then there is a real good possibility the lens is just so dirty that it is not recognizing your DVD at all. This happens a lot to all disk players that are neglected from the cleaning process. Get a disk player cleaner and run it through a few times until the disk is read again. Sometimes the lens is so dirty you have to try a few times just to get the cleaner disk itself to play just to do the actual cleaning. Make sure to run that cleaner disk through once a week. These disk cleaners "sweep" the lens and work well. You can get one at your local Best Buy for $8usd.
  3. The last thing it could be is that somehow the lens has come out of alignment. Just a millimeter out of alignment is all it takes to not be able to read a disk and DVD players get bumped and knocked off the shelf easy. So this can happen often especially with the more smaller travel DVD player.

  • Hope this helps and thank you for using FixYa.

Regards, Tony

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1. Check the disk for scratches.

2. Make sure the disk you are using fit the correct format specified by your DVD player.

3. Clean the laser lens with a DVD laser cleaning disk.

4. Insert a correctly formatted undamaged disk into your player,listen to see if it begins to read the disk,if it continues to make no sound.

5. Open the DVD player carefully and clean the lens with isopropyl alcohol and cotton swab.

6. If none of these solutions works out then a professional repair technician will be able to tell you if fixing your DVD player is worth the money.

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When a DVD goes into DVD player it has to spin it and read it. If your DVD player is not reading the disk. The disk could be dirty. The DVD player might need to be cleaned. You could be trying to play a PAL disk on a NTSC player or Visa Versa. or the region coding might be wrong. Try playing a clean disk that you have played in it before. That might tell you if you need to clean the DVD player.

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If all DVD's you try act the same, I would clean the read head. If that doesn't work, then drive needs to be serviced. Hopefully nobody smked cigarettes near the unit as that coats the optics. Clean the read head VERY carefully with a Q tip and 99% isoprophyl alcohol. Ensure that no fibers get stuck around the read head... it is VERY fragile.

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Try checking the scan and pickup heads of the DVD with a DVD cleaning disk . If this does not help the optics or the decoder/encoder might be defective. In that case, you will need a qualified TV repair person to work on these units for you all.

I hope this helps.... shud u have any more problems please get back to us with the brand name and model number

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Try first cleaning the lens with a DVD cleaner disk. And also if you can see the lens from the outside try blowing some canned air on it.

If this still does not help, then the lens pickup may be faulty, in this case you often replace the whole DVD drive unit inside the DVD player.

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Hopefully it will work for you. If not, don't forget the other uses for the alcohol.

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So I took it apart and cleaned the laser lens manually with some isopropyl alcohol (the clenser that came with my cleaning disk), and a lens cloth (that came with my glasses). Just open the case (starting with the screws in the back) and remove the snap in cross panel that obscures the lens of the DVD portion. Put a drop of cleanser on the lens and gently wipe it with the cloth.

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