Question about GE JE1860 Microwave Oven

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GE JE1860 microwave won't turn off sometimes

Three year old GE JE1860 microwave that has recently started to not turn off intermittently. When it does this, you can open the door and it still "hums", though the turntable quits turning. Shut the door and it continues, and appears to be cooking when the door is closed because it burnt some kernels of corn that had been spilled in there. Opening and closing the door doesn't stop it, pressing cancel doesn't stop it, and we usually just try various things on the control panel until it shuts off. Seems once we can get it to start making the "normal" noises and the turntable turning, it will then shut off. I've tried unplugging it when it is doing this, leaving it unplugged for 10 minutes, and when I plugged it back in, it still did the same thing. It probably does this one out of ten times we use it, but there is no pattern.

HELP! Thanks in advance for any suggestions.

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  • sarabannous Feb 13, 2009

    I have the same problem, fan and light won't turn off. Any help

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  • GE Master
  • 9,098 Answers

You probably have a sticking relay on the control board.

We repair these on a regular basis for customers nationwide with our guaranteed $39.95 service.

We have full details of our service, plus *critical* safety, disassembly, and troubleshooting info at our site.

You'll find a link to our site in our listing here on FixYa: http://tinyurl.com/yzjozk

It is possible that you might have a bad door switch but I don't think so. In case you or a friend want to check that first, here are some links:

http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 30, 2007

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