Question about Genius G-Pen 560 (31100026100)

2 Answers

Touch sensitivity gone.

My tablet was working beautifully. It was the best money I had ever spent. I was a happy little artist...

Then one day it suddenly quit working. I tried new batteries in the pen, I tried re-installing it, and I tried another computer.

Nada.

Any suggestions?

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  • adamopacino Sep 12, 2008

    Yes, only just a moment ago it was working.... now it's just gone, tried different computer and new batteries. Niente!

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Ok i did a search for this problem and ended up on this forum
My diagnose of the problem was that the pen was not detected by the drawing pad , so something was wrong with the pen
After studying the pen i found a little hole where the wire is where u screw the cap on the back
Pushing in the hole with a little screwdriver made the circuit board come lose
Then i found out i had to use a little screwdriver to pull out the long button before the whole circuit board would come out of the pen
I found out that one of the tiny wires from the pressure coil was loose
I soldered it back on and tested it ,still out of the hull ,but holding a battery in it and touching the drawing pad
And it worked again !! (cheer)
I think that due to some movement of the coil and/or circuit board inside the hull ,one or maybe even both of the wires come loose and that makes the pen not function anymore

Just to be sure i put a dot of extra solder on both wires because the amouth of soldering tin was barely visible

If your handy you can try to open the pen like i did and check if both wires are still connected to the circuit board
If not , with a bit solder u can fix it and get it working again

Hope my experience helps others to fix this nice drawing pad

My wife was very sad as she found out it stopped working and a new battery didn't fix it
Since i gave it to her for her birthday i was upset too and very motivated to find the problem
As ham radio operator i have plenty of soldering and trouble shooting experience

Good luck : OutOfFocus

Posted on Oct 19, 2008

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Posted on Mar 02, 2008

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