Question about Symbol Spark LS 1004

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Symbol Spark LS 1004 Problem

We have a Symbol Spark LS 1004 Barcode scanner in our library. Recently, we changed your old computer for a new one. But since that day, the barcode scanner doesn't work. When I scan the barcode, it does a beep like usual.. but the data doesn't appear in our software we use to borrow the documents.
The weirdest is that we put the scanner in the old computer again, to see what is wrong... and the scanner doesn't work at all in the old computer too. It reads the barcode, but the data still doesn't appear. We are totally clueless since the scanner was working fine on this old computer before we do the change.
We tried to set the parameters with the help of the product reference guide... but it's not helpful at all.
Do you have any idea what is going wrong with our Barcode scanner ?
Thanks!

Stéphanie V.

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  • 5 more comments 
  • Einnaf Nov 30, 2007

    I want to add something... This morning, I finally made the barcode scanner in our old computer. So, now that I see how I have to plug everything to make it work, I did the same thing on the new computer.



    Now the problem is when I plug the barcode scanner in the new computer, the data still doesn't appear AND the keyboard (which is USB compare to the old keyboard) doesn't work either.



    Is this mean that the barcode scanner is getting too "old" for the new computer ? (The new computer is a HP Compaq Intel Core2 CPU 6300)



    Thanks!



    Stef

  • Thomas Swan Sep 05, 2013

    Without being able to see the activity first hand, there could be a compatibility issue. What sort of system were you running before, and what are you running now?

  • Einnaf Sep 11, 2013

    Wow! I forgot about this.... So sorry for being so late to reply. The problem seemed to be a compatibility issue, so we decided to buy a new.

  • Einnaf Sep 11, 2013

    Thank you all for your help!

  • Anonymous Mar 16, 2014

    Symbol MC3000 Barcode Scanner

  • Anonymous Mar 23, 2014

    need free referance guide for Symbol LS1902T-1000 USB Handheld Laser Barcode Scanner

  • Anonymous Mar 24, 2014

    I have plugged it in, and the laser is on but does not work. It beeps when I scan a barcode but the computerdoes not recognize it. even in a text document nothing seems to get inputted

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  • 58 Answers

What barcode scanner do you have? USB, SERIAL or ps2.

by the way. the old computer is it like NCR, SIEMENS or IBM because then you need to re-program your scanner.

i found a manual where you can set your pc type with barcode scanner. be careful not to scan reset defaults. because you will loose your settings.

look at chapter 4-9 and 4-10

http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=3380601bpdf&sliceId=&dialogID=33708056&stateId=0%200%205522749

If you don't know ask me. we don't want to lose al the settings.

good luck

Posted on Dec 07, 2007

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