Question about GE DPGT750GC Gas Dryer

2 Answers

GE DPGT750GC Gas Dryer Problem

I recently moved, and I connected my washer and dryer in my new home. Washer works great. Dryer, connections are good, I have power, but the screen says" Notice there is a problem with this unit. Please call..." Is there a reset button on this model? why does this message usually come on? and what can i do or check on to make this message dissappear? Thanks!

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  • Anonymous Jan 13, 2008

    Same symptom as originator's unit.
    Unfortunately, cannot start the troubleshooter as the response suggests. All keys are ignored (actually, they result in one beep and the same error screen.
    Any idea how to either reset this, or get it to spit out a little detail as to the specific problem it sees?
    Thanks!

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2 Answers

I made the 'Guest' post last night, and have since found more info.

You can enter service mode by:
1. Power on (press 'POWER')
2. Press (and release) 'HOME' (will beep twice I think but doesn't matter)
3. Press (and release) 'HELP' (again with the beeps)
4. Press (and hold) 'MY CYCLES' and 'BACK' together (hold for ~3 seconds)

It will then give you more detailed info as to the specific problem, plus suggestions for what to check. When you exit service mode (via on-screen 'EXIT' touchbutton), it will tell you that you have to unplug the dryer to reset it. After replugging, it will run a setup/diagnostic which tests the door switch, panel buttons, touchscreen, beeper, motors, heating, etc.

Good luck!

Posted on Jan 13, 2008

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  • Expert
  • 259 Answers

Using the
Troubleshooter
To locate Troubleshooting Tips for common dryer
problems:
1
Press the HELP button.
2 On the Touch Screen, select TROUBLE
SHOOTER
.
3 On the Touch Screen, select the problem
description from the list. You can use the arrows
at the right of the screen to scroll up and down
through the list of additional problems.
4 On the Touch Screen, select a possible cause
for the problem and follow the on-screen
instructions to find a solution.


Pressing the HELP button then selecting HOME
SCREEN HELP
allows you to find additional
information on features found on the Home
Screen. Touch any pad on the Touch Screen for
an explanation of that feature. To exit the feature,
press the BACK button.

DID YOU ATTACH THE SERIAL CABLE?
Attach the serial cable for washer and dryer
connection to the serial port on the back of
the dryer.
Attach the other end of the cable to the
washer before pushing the washer into its
final position.

Problem Possible Cause What To Do
Dryer won’t operate Control panel is asleep • This is normal. Press POWER, the
touch screen or any button to activate
the control panel.
Dryer is unplugged • Make sure cord is plugged securely into
a working outlet.
Controls are not set properly • Make sure the cycle was set correctly,
close the lid and press START.
Fuse is blown/circuit breaker • Check house circuit breakers/fuses.
is tripped Replace fuses or reset breaker.
NOTE: Electric dryers use two fuses
or breakers.
Electronics need to be reset • Unplug dryer, wait 2 minutes, plug
back in and press POWER.
START was not pressed after • Press START.
a cycle was set
Door was opened during • Close the door and reset cycle, to the
the dry cycle beginning if necessary. Press START.
Dryer is too cold • If the dryer has been exposed to
temperatures below freezing for an
extended period of time, allow it to
warm up before pressing POWER.
Otherwise, the display will not come on.
Hope some of this helps. here is a link to the manual:
http://products.geappliances.com/ProdContent/Dispatcher?REQUEST=SKUOBJECTS&DOCUMENT=Use%20and%20Care%20Manual&SKU=DPGT750GCPL

Posted on Nov 29, 2007

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Hi Watsonelecco!

No scams here... most of us on FixYa are like me.... we enjoy helping people out with their everyday problems. I work nights and do this as a hobby... I used to teach advanced electronics and Radar for the US Navy.
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Dryer is acting up. so, it hasnt been used in about 2 months.  it sat out in a cold garage.  but was back up to 'room temp' when we hooked it up.  the gas line is secure.  the venting is proper.  the dryer's level.   after turning it on, not much has happened.  a faint 'beeping' signal comes out of it every few seconds or so, and signal lasts about 2 secs.  the dryer will tumble and kinda gets a weak luke-warm.  i heard this clicking (blower motor i think) as if it were a rotating clicking noise.  then i heard what sounded like a piece of plastic drop.  then poof! the blower kicked on and the dryer started crankin'! working great.  thought maybe something needed to settle.   note* i did have this dryer on its side while moving it in the back of my pick-up truck.  (which was covered from the elements w/ a cap & laid on soft blankets).* after several uses some serious noises started coming out of it.  a severe clicking rotating plastic thumping, sounded like hard plastics banging, clicking rotating, hard to explain.. i reset the dryer.  now it starts up, and just rotates, blower never kicks on.  doesnt really get hot, back to a weak luke-warm.  (i threw a wet towel in there..nothing, no heat/blower)  nothing going through the vent either.  so..i was thinking about pulling the back off, but figured i'd ask you guys first. also, do you think it's worth it to call in a Sears professional?  costs involved?   yeah man, any help would be appreciated, the thing's out of warranty, and well..i need a working dryer, full household.  laundry piles up!   - thx, Angelo

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