Question about SanDisk Sansa m250 MP3 Player

1 Answer

My Sansa m250 does not appear!!

I bought it 2 weeks ago...i installed the easy start installation cd that came with it...i pluged in the mp3 through the USB port in the back of my PC..nothing happens...then a couple minutes later the "safely remove device" icon comes up at right hand corner of the start menu options...i click on it and nothing appears on that window. my last and final try was going to the control panel, i clicked on portable devices and it says there aren't none so please tell me what to do..i mean ive tried everything..my sansa m250 just doesnt come up on my PC...please help!!!!!!

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  • lbourgon3 Dec 05, 2007

    I never even received software with the sandisk sansa m250. It works once and a while if I plug it into my computer I can load songs onto it. But most of the time I plug it in and I'm told there's new hardware and I need to install it. When I do I get a message that says it can't locate the MTP device. How am i supposed to use this?

  • Anonymous Dec 17, 2007

    got the same problem myself...i've searched the web for hours for a solution but couldn't find any.

    needless to say the instalation CD that comes with it isn't really helping..it just offers to install MSN music and media player

    what to do?

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1 Answer

Try this ... Press Menu button, Go to Settings, Go to USB, Highlight MSC and press the white button. Now, connect it back to your computer and see in Explorer if it picks it up as a separate drive labeled SANSA.

Also, make sure you are loading songs into a separate folder. I named my folder TUNES.

Posted on Feb 16, 2008

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