Question about iRiver H10 MP3 Player

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My H10 will not connect to my computer

A friend of mine bought an H10 a little while back but only used it a handful of times. Recently, I bought it from him, but I am having trouble connecting it to my computer. I plug in the USB cable to my H10, and I get nothing. It connected the other day just long enough for me to add a "test" track and since then, I have not been able to get anything from it. I spent almost six hours the other night trying to troubleshoot it, but I have not had any success. Is there any particular reason why my computer is not noticing my H10? Is there anything that I can do to fix this, or is it just my computer?

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  • Khonshu Nov 29, 2007

    My friend didn't have anything software wise that would have come with the H10. Is there any program that I need for my computer to recognize the device? I went to iriver's support site and downloaded iriver plus, but this did no good. I also tried to dowload firmware, but nothing was happening when I opened the zip file. I am at a loss and am quite frustrated as I was looking forward to using this product..

  • Tony Hernandez Dec 26, 2007

    My iriver h10 won't boot up

  • kevin2209 Apr 01, 2008

    A friend of mine bought an H10 a little while back but only used it a handful of times. Recently, I bought it from him, but I am having trouble connecting it to my computer. I plug in the USB cable to my H10, and I get nothing. It connected the other day just long enough for me to add a "test" track and since then, I have not been able to get anything from it. I spent almost six hours the other night trying to troubleshoot it, but I have not had any success. Is there any particular reason why my computer is not noticing my H10? Is there anything that I can do to fix this, or is it just my computer?

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  • Master
  • 8,596 Answers

The iRiver website has the software - just enter your model number, go to the support section.

Posted on Jun 13, 2008

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I fixed this problem for my mate, here's what I did:

1) plugged in H10 to pc that didn't have any iriver software on it
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