I received a Tatung M100. I loaded the software, updated the firmware, formatted the drive and proceeded to load several .WMA files. When I attempt to play the songs I get a "format error". It finds the song, recognizes it as a WMA but as soon as I hit play I get the error. Any ideas? Thanks, John
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Depending on what the error is, it's probably pretty easy to fix. If it's showing error 004, then it's having a problem loading the firmware from the hard drive. Usually this is from a deleted/corrupt file. To find out what the problem is, do this:
Plug the M:Robe into your computer, then when it says charging battery, push the power button and hold the player up to your ear. If you can hear the hard drive spinning, then it's almost definitely just a software issue. If you don't hear the hard drive spinning, it may have a dead drive. If that's the case, you'll have to send it in to have it fixed or buy a new one. There's usually several cheap ones on ebay that have same software problem, and you can just swap parts, or fix the one you bought.
To fix the software issue: 1. Download the firmware from this page: http://www.olympusamerica.com/cpg_section/software_results.asp?id=1145&os=w 2. Plug in your mp3 player, and turn it on. 3. Run the program you downloaded, and follow the instructions.
If step 3 won't work, it could be a damaged file system. If that's the case, open up your 'My Computer' and find the M:Robe drive, then format it, then do step 3 again. You will have to put all your music back on it.
Make sure the device is fully charged.
Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files.
Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info:
I have seen quite a few
threads in which the stated problem is that the Mp3 or Digital Audio Player
will not load the songs; will appear to load the songs but will not actually
play them in theMp3 playeronce disconnected fromcomputer;
will skip the songs on the player, or show only “0:00” for file length; songs
“disappear” all of a sudden (although this particular problem can be caused for
many reasons not covered in this article); your store-bought/burned/ripped CD’s
will not load into your Mp3 player; or get the error message “File Format Not
Supported.” All of these problems occur
because the user is trying to download a song format that the player does not
is in a certain format.The most common music file formats are Mp3, WMA, AAC
(iTunes), WAV, RA, etc.In addition,
every file format type is in a certain bitrate, size, etc.By far the most common issue is that the
music file contains a license or copyright (especially with WMA or AAC file
formats).Each Mp3 player only
recognizes a certain number of these formats.Every Mp3 Player is different.You will have to check your
Mp3 player’s product specifications (specs) or user’s manual to find out which
formats your particular Mp3 player recognizes.When you try to download or
sync the wrong file format, you will get one of the errors that I mentioned
above.If you want to know what file
type you have, then you must find the location of the individual music file on
your computer, right click the title of the song, and select the option
“Properties” from the menu. Mp3 player product documentation is not straightforward.If a player supports only non-protected WMA
files, it will merely say that it supports WMA – it will not tell which type of
WMA it supports.A player that supports
DRM-protected WMA’s will usually indicate such on the box (usually with a
Windows Plays For Sure logo – which is actually an ironic misnomer).DRM stands for Digital Rights Management, and
it is a type of licensing system for WMA files.It is used extensively by mp3 player music services such as Bearshare,
LeapFrog, Napster, and others.Not all
DRM licenses are created equal – there are licenses with “play rights,” burn
rights,” and “transfer rights.”Play
rights mean that you can only play the song on your PC – it will play fine on
your computer, but it will not play in your mp3 player even though it appears
to transfer.Burn rights mean that the
song can be burned to CD.Transfer
rights mean that the song can be transferred onto an mp3 player that supports
DRM-protected files.Then, there are
unlimited licenses and limited licenses.Limited licenses only allow you to play a song for a certain length of
time. You would have to pay extra to continue using the song after that trial period
is over – the time length ranges from a few days to several months or longer. -Tha Mp3 Doctor
The Sandisk site says that your dad's device should play .wav, .mp3 and .wma files. Has the player EVER worked? I got a C250 for my wife as a Christmas present and my computer recognized but refused to communicate with it UNTIL I DOWNLOADED AND INSTALLED THE FIRMWARE UPDATE. The player was a paperweight until then. It turned on and played the demo files pre-loaded on it, but I couldn't transfer a single file into it. Just a thought. Here's the link: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
What kind of system you are using? if its windows XP you shouldnt need a cd XP will recongise it. If its windows 98 you can download the drivers and firm at the rca site (link down a few lines) When RCA first came out with the Lyra series the only way to get music onto the device was by using musicmatch jukebox that would convert your mp3 file to mpy before downloading it to the device. But now RCA has come out with a new firm ware update for these mp3 players that improved the players playback quality plus enabled it to use .WMA files. so first go to RCA support http://support.rcaaudiovideo.com/select.aspx?u=downloads and find your player and download the firmware and drivers (if needed) upgrade and install to your player its very easy and instructions are at the same site. You can now convert your music to .wma or use the free Real player that will convert mp3 to wma at the kbps that you request before loading it on. If your music is all ready in wmaformat you can use windows media player to send the files to your player. One last thing the .wma files that you put on your Lyra player need to be at least 128kbps or higher enhanced playback quality of wma files (160 kbps to 256 kbps).
Funny, I downloaded it, scanned it, and didn't see any problems...
I even opened some of the files with Winrar to see what was going on inside and see if they would point somewhere else...To no avail.
I don't see anything wrong with this file truthfully, did you download it from here:
and when I did a search on the Trojan that you were talking about, I got no results. I see that all files were being installed within %windir%\system32 and %windir%\system32\dllcache in case you are looking for ANYTHING new that was installed (check the dates) and then get rid of that.
But you might want to check other things that were installed recently and scan that as well.
You can reset your Lyra player at any time by depressing and continually holding the power button for a minimum of 10 seconds. Upon releasing of the power button, the unit should reset. If it does not, we recommend that you try again by depressing and holding the power button for up to 20 seconds. Constant pressure is required to depress the button for this duration.
Second, download the latest firmware for your player.
As for the unit freezing I figured out that it has to do with WMA files. try to re-coded your WMA's to MP3. I think it just has to do with the firmware not liking WMA very much. Use MP3 format only and I think you will be fine.