Question about Dual XDMR-7700 CD Player

1 Answer

Drop down face problem

The radio works fine it just will not go into the down position to see the display screen. When i take cds out i can see that it works fine but when i hit open it halfway opens then shuts off and closes. It works when i can not see the display tho...any ideas????

Posted by on

  • 9 more comments 
  • Anonymous Dec 06, 2007

    i have the same problem and i can't figure out how to fix it

  • Anonymous Jan 08, 2008

    i have the same problem gose half way down and right back up

  • Anonymous Jan 12, 2008

    yep. same thing. down halfway then off till its up then its back on

  • cpayne Feb 02, 2008

    same problem

  • joshua serva Feb 02, 2008

    same problem

  • rah1975 Mar 05, 2008

    I have the same problem, face plate will not stay down.... The 11 conductor flex ribbon cable going to the face plate is bad. Several of the conductors are broken. I have tried e-mailing Dual for parts information but have yet to hear anything from them. Anyone know a source for this flex cable.


  • Stevohawk Apr 23, 2008

    where can i get a ribbon cable for a Dual XDMR-7700?

  • Anonymous Apr 26, 2008

    anyone heard where to buy replacement parts? Same problem.

  • Anonymous Jul 16, 2008

    Had the same problem, traced to the ribbon cable and tried to fix it but only made it worse by melting the ribbon with a solder iron. You can try to do a better job with a smaller low wattage solder iron by taping it so it does not move and using metal barrier to protect the areas you do not want to solder. There are some web sites about repairing ribbon cables that will give better instructions. One of them suggests using wire glue or metal epoxy. As above, no response from Dual Service other than one of their support centers finally getting back to me with we don't have the part.

  • Anonymous Aug 13, 2008

    After haranging Dual AV customer support and getting nothing. Their tech support AB tech services got the part and mailed it to me. Works great now.
    Try and keep after them until Dual sends them another ribbon cable.

  • chris1585 Jan 11, 2009

    basically as others have mentioned the ribbon cable over time messes up and i also need to know where to get the replacement cable



1 Answer

Try resetting it by pressing the little button on the front of the face

Posted on Feb 28, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

It will only play cds none of the buttons work and the screen doesnt light up

check the connector between the radio and face. if they are dirty or bent in too far the radio face will not work. the radio know that the face is on but there is no power flow through the connector. you can use a pencil erasr to clean the contacts.

Dec 23, 2010 | Pioneer DEH-P6700MP CD Player

1 Answer

Put in radio code on Nissan primastar van

u need some radio expert for that,,, that happend to my pioneer was just a led light conection in the detachable face but the radio worked fine..

Feb 19, 2010 | Car Audio & Video

1 Answer

05 Suzuki Forenzo Radio Problem

Display connection faulty, take apart and check connection from the display screen.

Apr 21, 2017 | 2005 Suzuki Forenza

1 Answer

Alpine CDA-9856 not receiving XM radio

there should be a reset on the xm box itself if not the alpine has one on the face its a small button the size of a pen tip on the face or behind the face plate..this should do it

Nov 22, 2008 | Car Audio & Video

1 Answer

2002 Altima Factory Bose Audio ERR3

there are only couple options. pull radio and send to shop for repair, purchase used radio from good junk yard. or call dealer and see if there is a warranty on it. even though its 6 yrs old they may help. what they do at the dealer is an exchange

Nov 16, 2008 | 2002 Nissan Altima

1 Answer

1992 6 disc cd changer not working

Are you placeing cds face up or face down in the changer, some cd changers will only play with the cds face down.

Oct 26, 2008 | 1992 Lexus Es 300

2 Answers

My DEH-680MP Stopped Working....

I just had the exact same problem today, but the radio responds to the remote and buttons on the face. I can eject cds and everything but the display will not work when the face is up. I cleaned the contacts on teh face pice with no resolution to the problem.

Mar 14, 2008 | Pioneer DEH-P680MP CD Player

1 Answer

Dual XD7600 Head Unit Problems

Sounds like the flexible connector that connects to the drop-down front panel is bad, broken pattern lead.

Aug 07, 2007 | Dual XD7600 CD Player

2 Answers

Screen behind faceplate stopped illuminating/working

The ribbon cable has gone bad. A new one can be ordered direct from pioneer at Good luck!

Nov 03, 2006 | Pioneer Premier DEH-P960MP CD Player

Not finding what you are looking for?
Dual XDMR-7700 CD Player Logo

Related Topics:

479 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dual Car Audio & Video Experts

xxxxxx xxx

Level 3 Expert

5001 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Jose Velazquez
Jose Velazquez

Level 2 Expert

229 Answers

Are you a Dual Car Audio and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides