I was transferring songs from my new computer which has Vista to my Phillips Go Gear player one night and went to be with it still plugged into my computer. When I woke up in the morning my computer had turned off due to the way I have the power settings configured, but my GoGear was also off. I tried to turn it back on, but it was dead. Anyone have any idea what happened or how I can fix it?
My philips go gear sa5139 is not turning on. wen attached to the computer it shows that it is repairing but at last it show an unknown error occured and my gogear is still off.the computer is recognising it but in the of mp3 player it is showing nothing.i m charging it with external charger den also nothin happens. plz help me out.
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Re: Phillips GoGear not turning on
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
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Triple Reset for Philips’ GoGear: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions. After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again. -Tha Mp3 Doctor
The songs that you transferred have a DRM license on them that does not have transfer rights (i.e.: the songs you downloaded can be played on a computer, but cannot be transferred to an mp3 player). The GoGear is giving you this message in hopes that you will Sync it with Windows Media Player and acquire the said transfer rights.
If you download songs that are in true mp3 format, you will not have this problem. Also, if you choose a music service that allows mp3 transfer at your subscription levwel, and continue to pay for that subscription every month, it will also clear your problem.
If you have Vista, you have to go to Philips website and download the updated version of the Device Manager AND you have to update the firmware on the player. If the update stuck for 12 hours, the usual reason is that you were not connected to the internet at the time (although there are other possibilities).
To reload drivers: WARNING: this process will erase all songs off the GoGear. Disconnect the GoGear from computer. Turn the GoGear off. Hold in the volume + button. Reconnect the GoGear while holding in the volume + button. Continue holding the volume + button. After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now). Good To Go (Gear)! -Tha Mp3 Doctor
If you clicked "yes" to an Update for your device, then all your songs have been wiped. Firmware Upgrades and Repairs (whether performed knowingly or unknowingly), will delete all songs from your GoGear.
Alternatively, when you have automatic synchronization set up for Windows Media Player, then re-syncing to the device when the songs don't exist on your computer will also cause the GoGear to be wiped. It's a feature of WMP that I don't like.
The Phillips Go Gear is not compatible to Windows Vista, and there is nothing one can download to make it compatible. I contacted Phillips, and they said that there are no plans to update the software so that it works on Vista. Pass this to everyone that is having a similar problem. Contact Phillips on their website, and request that the Phillips Go Gear software be updated to include Windows Vista. If more people raise a stink (especially threatening never to buy Phillips products), maybe something will be done.