Question about Philips GoGear HDD6330 MP3 Player

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Phillips GoGear not turning on

I was transferring songs from my new computer which has Vista to my Phillips Go Gear player one night and went to be with it still plugged into my computer. When I woke up in the morning my computer had turned off due to the way I have the power settings configured, but my GoGear was also off. I tried to turn it back on, but it was dead. Anyone have any idea what happened or how I can fix it?

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Re: Phillips GoGear not turning on

My Go Gear is not getting on, when i connect it with USB to computer then it starts charging but after charging in a sufficient time period also its not getting on, kindly suggest

Posted on Sep 20, 2012

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Re: Phillips GoGear not turning on

My philips go gear sa5139 is not turning on. wen attached to the computer it shows that it is repairing but at last it show an unknown error occured and my gogear is still off.the computer is recognising it but in the of mp3 player it is showing nothing.i m charging it with external charger den also nothin happens. plz help me out.

Posted on Apr 18, 2010

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Re: Phillips GoGear not turning on

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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