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Problem for Samsung RM255LASH Side by Side Refrigerator

Rf 267 series by samsung french




By chefdave123 on Aug 12, 2009

" "
rf 267 series by samsung french door power went out during a storm now the display reads: 88 on the left and flashing 88/86 on the right temp remains constant, but not able to work display panel can not reset i cut the power for 15 mins to try to reset...nothing
Comments:

Aug 13, 2009

- I understand and thank you, but the fridge is 1 yr old and I am wondering if we are talking about the same model of Samsung if you say the part is discontinued
RF267ABRS
is this correct?
Thanks!
-Dave

Aug 14, 2009

- Hey thats great!
Do you continue to "support" if I order the part and install it, or am i on my own?? :-)
thanks
dave

Aug 14, 2009

- thanks again!
the part should be here in about in a week +/-
i will try to contact you then.
-dave

Aug 21, 2009

- ok the part came in and i switched it out and turned it back on but i still see the code.......or the same display as before
what would be the next step?

Aug 21, 2009

- rf 267 series by samsung french door power went out during a storm now the display reads: 88 on the left and flashing 88/86 on the right temp remains constant, but not able to work display panel. i replaced the PBA board as instructed, but i still see the same display on the front panel. is there a reset period i need to wait for or was the diagnosis incorrect?

Aug 24, 2009

- hi and thank you for the suggestion, but samsung has no solution other than a service call. was the pba board not the solution?

Aug 24, 2009

- samsung is unable to help aside from advising me to set up service call
is there another step to reset the refrigerator display or was the part (PBA Board) misdiagnosed????

Aug 24, 2009

- I have done the following and still need assistance because the display still will not function correctly.
PBA Board replaced: now what can I do ???

previous assistance quote
"PBA-Main), has received most of the surge, via power outage. The board has several logic sectors that have chips attached. these control sectors are damaged at this time. In order to restore this unit to normal adjustable operational value, you must replace this damaged PBA"

Aug 26, 2009

- your solution must be to someone else s problem. I need PBA board assistance, not water filter.

Aug 28, 2009

- I need help resetting the display on my samsung rf 267 fridge after a power surge damaged the PBA board, from what im told. I reinstalled a new one and the panel still does not operate correctly. I dont know if there is something else i need to do, or if the problem was misdiagnosed.

Aug 28, 2009

- Thank you
i did replace the main board, if that is the same as the PBA board. if i dont need the new one, i would like to return it.....i will try diconnecting the perimeter connections for now, but i have doubts ...
whats next??????

Aug 29, 2009

- the fridge is samsung french door RF267ABRS
The image you had gets blurry when I try to enlarge it. There is a diagram on the back, but I just don't understand it. I pulled all the wires off the new PBAboardand let the unit sit without power for 15 minutes and the display is still the same.... should i return the board???

Sep 01, 2009

- i sent you some pics of the diagram on the back

Sep 02, 2009

- i will try to get some better pics
that fridge is really hard to move back and forth!! :-)
ps i really dont know much about the "power at the CCU at the terminals 1F2.1 then it's the filter" that may be hard for me to diagnose :-(, but would appreciate any help....do i need to return the pba board i got???

Sep 04, 2009

- wow thanks!
i am eager to get this fixed
its frustrating spending that much and having a surge damage it 1 year later and have no display panel.
i will keep you posted
-dave

Sep 04, 2009

- oops
that is not my fridge
can you locate the RF267 manual?
its close, but i cant get the self diagnostics to work
my fridge is showing the opposite number in the display as this manual, meaning that if there is an "88" for the freezer and an "88" for the fridge, this manual is using the right "8" in "88", while mine is displaying the left "8".
that means the digital 88 would appear as a flashing "68" on the fridge temp in my situation. And just to put this out there, once I remove the back panel, I do not know what I am doing....aside from spending $80 on a new board that did not solve the problem which is what "localwonder" on aug 12th told me to do :-(
thank you
-dave

Solution #1

posted on Aug 12, 2009
Somewhat Helpful)

localwonder

Rank: Guru  Samsung Refrigerators  Expert
Rating: 92%, 2774 votes
OK. there is good news and bad news here. Good news first. this power surge did minimal damage in your case. most surges will take out the entire unit. You have stated that the unit is operation and it will hold a consistent temp. This is good news. OK, Heres the bad news. The Main control board(PBA-Main), has received most of the surge, via power outage. The board has several logic sectors that have chips attached. these control sectors are damaged at this time. In order to restore this unit to normal adjustable operational value, you must replace this damaged PBA. Heres the catch. this part is not available and it seems to be discontinued at this time. Im sure you can special order it form Samsung, but it will be expensive.

I have contacted several of the dominate parts stores to no avail. The codes you are receiving are related to my diagnosis.(failed PBA-Main)

Comments:

Aug 13, 2009

- Yes. this part is a special order. i resumed my search recently to find only one method of retrieval. i will confirm shortly..

Aug 13, 2009

- OK. Good news. i have located one. you can purchase it online at the link below.

PBA-Main Click Here

Aug 14, 2009

- Sure, i will assist as long as you need. I will monitor the thread for further developments.

Aug 14, 2009

- Great. I will monitor the thread for any updates...

Solution #2

posted on Sep 04, 2009
Not Rated)

ginko

Rank: Guru  Samsung Refrigerators  Expert
Rating: 89%, 5031 votes
88 / 86 is not a fault code. It only means that the control assembly board, or LCD display is not working properly.

Try first disconnecting power for longer, after emptying compartments. If the problem is still there after disconnecting the fridge for one or two hours, then the control assembly must be replaced.

In that case ring the service number listed on the final pages of the owners manual to get service assistance.

Solution #3

posted on Sep 02, 2009
Not Rated)

Mykel_N

Rank: Guru  Refrigerators  Expert
Rating: 90%, 124 votes
Hi Dave,

I've managed to come across the service manual for this fridge, it may or may not help in any way but I thought it may be useful, especially pages 29 through to 31 which all explain how to get the unit to do various self diagnostic tests:

Samsung service manual RS 265, 267, 269

It is a PDF file and should be opened by ADOBE which you should already have on your pc, if not then have a look on google for either Adobe reader or Foxit reader.

Feel free to have a look through the entire service manual if you fancy but as I have mentioned, that from your description the self test fuctions could be the way to go.

Regards

Mike

Solution #4

posted on Aug 26, 2009
Not Rated)

protek480

Rank: Guru  Refrigerators  Expert
Rating: 86%, 488 votes
You took a voltage surge to the main control board and 'some damage' is present. You are lucky that is still cooling. The only thing you can do here is try to get into the main control board and pull the 'edge connectors' off the board and slide them back on. This has a cleaning affect and may help. I've seen it before. If yo can't live with it like that you will have to replace the main control board.
Comments:

Aug 28, 2009

- Give me the exact make; model number, and I will get the 'service manual. Have you found the 'tech sheet'? It's usually located in the back somewhere. It's very useful for diagnostics too....it sounds like you may have a damaged 'display module'.

Aug 28, 2009

- Here is a flow chart that may help to troubleshoot the panel:


Aug 30, 2009

- Take a close up of the diagram on the back and email it to me. protek@bresnan.net

Sep 01, 2009

- WEll, I am having a hard time reading any of those prints for your fridge Dave. Can you get any better photos?

Sep 04, 2009

- Can you get me the model number? I'm going to get the service manual for you and we can tell a lot more with that.

Solution #5

posted on Aug 24, 2009
Somewhat Helpful)

greenspan

Rank: Wiz  Refrigerators  Expert
Rating: 81%, 610 votes
This lets you know when it is time to change your water filter cartridge. To
give you preparation time to get a new filter, the red light will come on just before the capacity of the current filter runs out. Changing the filter on time provides you with the freshest, cleanest water from your fridge.

Follow these procedure:

Solution #6

posted on Aug 21, 2009
Somewhat Helpful)

GM Elec

Rank: Guru  Refrigerators  Expert
Rating: 91%, 444 votes
Do you have an extended warranty or is the unit still under warranty.
If the information is not available, I would suggest calling the support number listed in your owners manual and ask for assistance.
Wish I could offer more but I would start there and see if Samsung is willing to help you.
Good luck.
Regards,

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